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April 2024 by brett coleman
Worked with Gary, very friendly, very knowledgable, got us the best deal on what we were looking for. ,
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March 2024 by Matt Hammers
Gary the salesman was extremely helpful and shared with us all the information we could have asked for. Highly recommend.
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January 2024 by James K
I will never again purchase another product from this store.I purchased a treadmill + massage chair on Black Friday 2023 and paid extra for delivery they said they had several of these treadmills in stock. I’m glad I knew what I wanted to order because the young employee who took my order was less than helpful. I was told to expect the treadmill to be deliverer in 2 weeks and to expect a phone call from the warehouse early in the week after purchase. After 3 weeks without any contact. I called them again and was told there was a delay in their shipment of treadmills/monitors to their warehouse (apparently I picked a popular monitor). 2 weeks later I called again as i hadn’t heard from them. The store had run out of massage chairs and they were expected to be shipped in after a treadmill would be ready so my treadmill was likely being postponed until both could be delivered together, but if I wanted to pick up the massage chair myself I might get one of the treadmills that were being delivered December 29th otherwise it would be another 3-4 weeks. I called on the 29th planning to cancel, when this time the manager picked up the phone. He said he would get me on the top of the delivery list and would refund me my delivery fee. The warehouse called the next week this time to tell me they have my treadmill ready and gave me 3 week estimate for treadmill delivery. Why it takes so long to deliver a product you have in stock is beyond me. I ended up not cancelling because I just really want a treadmill but this whole ordeal has left a sour taste in my mouth. I’m kind of upset I have to give at least one star with my review.
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January 2024 by Darcy Duckart
Excellent customer service!
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November 2023 by Chris Zirbel
Manager was very well informed and very helpful. No pressure sales tactics. We enjoyed our experience there.
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October 2023 by Steve and Carol Wilda
Really friendly service. Gary is very knowledgeable, and helped us make an informed decision. We replaced a treadmill that had regular use for 20 years. We appreciated being steered to a piece of equipment that will meet our usage needs, and not to the most expensive unit in the building. Looking forward to having our new treadmill delivered.
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May 2023 by Chris Gigot
Gary at Johnson Fitness was very friendly and helpful. He gave us a lot of good information which made purchasing our new exercise bike easy!
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May 2023 by Dan Paterick
Thanks Gary for your expertise and listening to our needs. We will continue to buy all of our workout equipment from Johnson Fitness!
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March 2023 by RITS18
Gary was extremely knowledgeable and helpful, and honest. Gave us the pros and cons to the equipment we were looking at and helped us decide on the best one that fits our our needs. The prices are high but reasonable because you’re looking at high quality equipment that will last a long time. You get what you pay for. I really hope more people seek fitness equipment from here and this business continues to grow and expand!
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January 2023 by Susan Smith
Highly recommend! Awesome customer service & hooked me up with a great deal - greatly appreciated! So excited to use my elliptical from the comfort of my own home. Thank you again with assisting with loading the equipment in the truck & being patient during all my questions. Y’all rock! ??
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December 2022 by Neil Ihde
Gary was fantastic! Friendly, knowledgeable, and no sales pressure. He listened, took the time to show us a few elliptical models and helped us make the best decision. Highest recommendation!
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December 2022 by jeff jones
I dealt with Gary at the Green Bay store, he was most helpful and shared his knowledge making it easy for me to understand.
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July 2022 by Jo Lynn
I love this store and employees best out of all places. Esp Gary. Curtious,, patient and knowledgeable. Helpful on financing and always gone the extra mile. Im a forever purchaser & fan of this store in Green Bay.Thankyou kindly and can't wait for my next purchase soon.
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July 2022 by Jo Lyn (JoJo)
I love this store and employees best out of all places. Esp Gary. Curtious,, patient and knowledgeable. Helpful on financing and always gone the extra mile. Im a forever purchaser & fan of this store in Green Bay.Thankyou kindly and can't wait for my next purchase soon.
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December 2021 by Lindsey Hernandez
I purchased the Mirror (workout mirror) with them. It was no pressure sales which I appreciate. Most importantly, when I got home I realized Mirror had a sale for $350 lower than the store. I called fully expecting it to end up being some of a negotiation. To my surprise they gentlemen said they would refund the difference and they completed the transaction while I was on the phone. Bottom line, it’s about doing the right thing and they did instantly. I wouldn’t hesitate to buy another large ticket item from them. Nice work and many thanks!
