Journeys is known for its attentive and caring staff, providing excellent customer service. Reviewers highlight the helpfulness of employees, specifically noting their assistance in ordering shoes online when sizes are unavailable. The store offers a good selection of stylish shoes, including Converse, which many customers appreciate. While the customer service is praised, some feel that prices are a bit high and that there are limited sales or discounts available for larger selections. Overall, Journeys delivers a positive shopping experience with friendly staff and a variety of footwear options.
Andre was very attentive and caring. I came in on my 21st with my parents to buy a new pair of shoes. They didn’t have my size so he helped me order them online. There are seriously no words to describe the attention and level of service he gave me and my family. He’s the best!
March 2024
Went in to get a pair of Converse, which they have a good selection. They have other good and stylish shoes. Customer service was great.
February 2024
Went in to get a pair of Converse, which they have a good selection. They have other good and stylish shoes. Customer service was great.