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April 2024 by Local Delivery
5 o'clock on a Sunday and they don't have chicken, brother what are we doing? What'd you open for, to pay employees to tell ppl you're out of chicken?
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April 2024 by Lorie Giese
Charged more than what sign says bucket sells for, potatoes cold, only dark meat, not going back again. Treated like I was an inconvenience to them.
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April 2024 by Michelle Nelson
They are never open. Been there 10 times always say we're not serving!!!!!!
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April 2024 by Bonnie Peterson
Never had an order taker so rude. ToldMe to never come back. His Attitude was angry and intimidating. I was actually frightened.
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April 2024 by leon rentmeester
Was very disappointed with the kfc on Shawano in Green Bay on Tuesday April 9 2024 stopped at the drive thru at 8:30 pm waited 10 minutes and nobody took my order and there was another vehicle behind me there were employees in side we both ended up leaving what the hell there open until 9:00 pm is this what there service is all about
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April 2024 by Lauryn Ragan
The worker at the front desk was straight up rude! My mom was ordering for our family of 7 and had a big order. They took FOREVER and anytime my mom would go up to ask anything, the worker would snap at her. We asked if we could have cup for water because we have been in the road for 7 hours and she snapped at us because they didn’t give out cups for free.March 27 19:00
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March 2024 by Cheyenne Culver
They are literally never open! I don’t know how anyone has been able leave a review saying otherwise because they are never ever open. I’ve tried going 6 times in the last year at 11am, noon, 3pm, 5pm, no matter what day of the week it is they are not open. Honestly ridiculousParking: Plenty of parking because nobody is ever there
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March 2024 by jeremiah slade
Was doing Uber and had an order pickup at this location. As I pulled in they shut lights off, the drive thru was closed and doors locked. This was at 755pm and this store is supposed to be open until 9pm.
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March 2024 by Terrence Kaquatosh-Williams
Food used to be good, always what I had come to expect from KFC, however in past couple years, quality of food and service has declined to the point of not even going there anymore, food is obviously reheated from day or days before, they never have the full menu available, they are always "all out" of something, so you can never be sure if you can get what you want. Most restaurants will offer to make it, but there will be a wait, they dont even offer that. Service is terrible, employees clearly take no pride in the food nor the restaurant itself, they are very rude, and unresponsive when asked questions, when I called to let them know of issues with my order they did nothing to resolve the problem, and I mean literally nothing. The next time i went there, nothing had changed. My wife, Son, and I all love KFC. Even after the first incident we even gave them the benefit of the doubt when we found a blonde hair fried into the breading of the chicken, nobody in our household has blonde or light hair. There were many more incidents after that, we had hoped things would change for the better, instead they got worse to the point that we no longer go there, customer service is everything and there is never enough staff, and the little staff they do have obviously don't understand the concept of customer service, it has become apparent that we are not the only ones who feel this way, as there is rarely anybody ever there to eat. Heed my warning: DO NOT EAT THERE, YOU WILL REGRET IT!!!
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February 2024 by Scott meverden
Google says open until 9pm store says 8pm and I'm sorry but no chicken at 6pm not acceptable !!!! Everyone the only 3 people running the place shouldn't be running the place ! Load music with profanity works and lyrics on at 630pm with people coming in to get food and leaving ? I ask you why is this place still open ? 2 words for corporate CLOSE IT !! I will never go back here ever. If anyone goes here for food, good luck.
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February 2024 by Cori pienta
I’ve been to this location without issue before but will never be back. Food was preordered 45 minutes in advance but the food I received was more than 45 minutes old and was cold. Portions are smaller and overall tastes bad. Didn’t not feel well after and ended up tossing most of the food we ordered.
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February 2024 by guillermo castillo
Bad customer service, the workers treat customers poorly and charge more than the food is
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February 2024 by Wayne Wendricks
Food and people are always very good. Availability is the issue. They close early far too often. Where there was once three stores in Green Bay, there is now only one, and either they are short-staffed or short supplied.Being as they close early very often, it makes it an unreliable source for meal planning, and consequently bad for business.Sorry to see it happening. Bad management ?
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February 2024 by John Dozer
Is being rude a requirement to work here? Not only were they rude but I didn't get any of my sauces or my sandwich, my bad for not checking. I wasn't going to bother to call to speak w someone who won't care. Nor did I plan to drive all the way back to get it.
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February 2024 by eackley32
Whoever owns these KFCs please sell these to someone who cares.
