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February 2024 by Tracy Messar
Absolutely wonder service! Paul was just awesome. He is very knowledgeable and explained everything he was listening & looking for while troubleshooting our washer. Answered every single question we had. Could have gouged us for a new boot for our front loader but gave us a $3 option that should last 2 years or more. I would highly recommend you call them and would call them again!
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January 2024 by Justin Hendricks
Great experience getting my oven fixed. Fantastic customer service, friendly, and fast. Highly recommended.
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December 2023 by Susan Lucier
Thanks to Paul we had turkey for Thanksgiving this year. Great service at a reasonable price. Have been doing business with them for years. They never disappoint.
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September 2023 by Tim Klemme
We have used Kim and Paul’s on two different occasions for two separate instances. Both our wash machine and our oven were fixed in a timely manner and at a very fair price. Both time the repair specialist was friendly, on time and cleaned up after themselves. I would highly recommend them for all of your appliance repairs.
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September 2023 by James Eckerle
This is our go-to place for appliance repairs. They have always been fair and their prices are reasonable.
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August 2023 by Jennifer S
We were having trouble with our dryer, and they not only fixed the problem, but found out what was causing ir, so that we can avoid it in the future. They are extremely kind people, and we would definitely call them again!
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June 2023 by Randy Vogels
Friendly and knowledgeable staff. When you're in the market you owe it to yourself to at least stop in here and check it out. Honest advice you probably won't get from the big box store salesman selling to you on commission
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March 2023 by Mark T.
My dishwasher was getting too hot and one of the rack wheels broke from the heat. Couple weeks later it started to eat it's silverware basket and melt it. So it has some sort of temperature issue. Also have a freezer that wasn't working so I called Kim and Paul's to come check them and if possible fix. Turned out to be a waste of money. Told me the dishwasher had nothing wrong with it and just needed a new basket. If that was the case, I'd have gotten a basket myself. Also told me parts aren't available but when I called the manufacturer was told otherwise. And the freezer is stuck. Well that was useful but I kind of figured that. I tried the dishwasher after they were here and put a new basket in it and when it got to the heating cycle I could smell the plastic and it smelled different due to the basket being a different type of plastic. So no it doesn't just need a basket, which I knew. Paid almost $100 for nothing.
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March 2023 by Aaron Tyler
Online hours aren't correct. Mildly inconvenient. Currently at location, says open online and the door. But alas no one there. I spoke with them the day before and they told me 9am so...930 now, not open.....
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February 2023 by Nichole Habel
On time, fast, and helpful! Our Frigidaire dryer was in need of repair. They arrived right on time, had the necessary part, and took less than an hour to repair. They also completed some general cleaning/maintenance and provided recommendations to extend the life of our dryer. Fees were extremely reasonable! Would absolutely recommend for anyone in need of dryer repair!
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February 2023 by Rebecca Mielke
Excellent service! Our washer wasn't working, then started working again right before he was going to come. I called him to cancel and I figured he would at least charge me for last minute cancelation. When he answered he was wonderful to talk to and even gave us tips on how to keep our washer running well. Great people to work with and they know their stuff! I bought a stove from them for a rental property and all I had to do was pay them - they took care of the rest. Huge relief for a landlord. This is a small local business we are happy to support!
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November 2022 by Chris Huns
These guys are the best. We've had them out twice for unrelated issues. They're always super nice, punctual, fast, affordable. Can't say enough good things about this company.
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October 2022 by Jeanne Jankowski
Al repaired my fridge. He was professional and efficient. He was right on time and had a friendly personality. I highly recommend this business for appliance repairs. Very reasonably priced and service came with a warranty. A++
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September 2022 by Jordan Hendricks
Amazing service! Paul mentioned he’s been doing this 39 years and it shows! My dryer heating element was out and he had the dryer completely torn apart, new parts in, and put back together in 20 minutes! Very knowledgeable and speedy! Can’t appreciate them enough thank you! Highly recommend to anyone that needs appliance repairs 5 Stars ⭐️
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August 2022 by Laura Rossner
Paul is amazing! Super friendly and crazy knowledgeable.