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December 2023 by Scott meverden
Staff useful in their own way I guess. Stopped by to see what kind of trouble I could get into with the wife, and was able to look around but was constantly asked if I had questions about anything or if I needed any help. Just let a person look around and if they have questions hopefully they have brains to ask. THEN HELP !
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December 2023 by William Fletcher
Staff is very pleasent.
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November 2023 by Melissa Pomeroy
My husband and I came in Friday afternoon. The woman who helped us was amazing. She went out of her way to show me how strong the vibrating wands were, she had some very helpful insight! She was a great sales woman! I didn't catch her name, but she was very outgoing! I tend to get a little shy, but she was not! It really made our experience better!
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August 2023 by Lauren Truttmann
Very helpful and knowledgeable staff, they were very friendly. I explained what I was looking for and they walked me over to all the options and explained them all.
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July 2023 by Allen Freund
Very professional people and polite
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June 2023 by Kelly Eggers
Always a good time great staff
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June 2023 by Fancy
Love the store.... Love the merchandise. . . But not sure how I feel when the clerk walks up and says with a smile..."need a hand?":0
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February 2023 by Joshua Moon
Decent selection at decent prices. Staff is always friendly and helpful
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November 2022 by Blake Mueller
Good selection of products. Staff was very polite, and informative.
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October 2021 by Jill Marcell
Laura and Tom are the absolute best! Laura had answers to questions we didn’t even know we had.Excellent customer service!!
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January 2021 by Holly White
Went to the Lions Den for the first time with my boyfriend today and purchased a card game that didn’t have any directions on the box but seemed fun. Opened it up and the cards appeared to be blank so we went to return them. Turns out the cards were “tear away” but there were no directions that stated so. One of the women that helped us explained it and showed us but the other was extremely rude. When we asked if we could return them she said “nope” in a very rude tone and when my boyfriend asked why she replied with “well first of all you just tore open like three cards and we also don’t take refunds on these type of products unless they are actually defective” first of all, my boyfriend only slightly opened ONE after the other woman opened one to show us. they also didn’t have it posted anywhere in the store or on the receipt saying they don’t accept refunds and when we checked out originally they also never mentioned this. I totally understand no refunds on personal products but on a card game? really? and to say that my boyfriend tore open multiple cards when he only did one AFTER the woman working opened another? her tone and demeanor towards us was very disrespectful especially considering that we were respectful towards her and also were unaware of how the game cards were set up and the refund policy. we will not be returning to the lions den thanks to her.
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January 2021 by Holiday Schneider
Literally worst customer service I’ve ever experienced and I’ve had some colorful situations I’ve suffered through. On top of the complete disregard for respect towards a customer there was also some random no refund policy they seemed to pull out of nowhere at there own convenience since there were no signs posted on the matter. All stemming from a question about a product was met with complete and utter disrespect and constant attitude as if I was a bother as a CUSTOMER. No wonder u don’t do refunds with ur terrible customer service u can’t afford it cause nobody should go to this place with the intent to spend money unless u want to feel completely belittled for trying to support there dying terrible excuse for a business. Definitely do not recommend wasting ur time here especially if ur not a fan of terrible people
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October 2020 by Kate Rin
Went here with my girl, and the dude at the register would not stop staring at us and following us. Not because we were suspicious. But because he was being a creep to my lady. There were others in the store.. Felt extremely uncomfortable here. He should have minded his own business, be professional and let us shop in peace.
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August 2020 by Tamara Taylor North
Never been dissatisfied with their service here. Both the men & women employees are professional and easy to communicate with. Their products are pricier, but the one-on-one customer service is worth it.
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December 2019 by Nosilla F
I always go here for silly bachelorette party gifts- they have a large bachelorette party selection. They also have a little selection of funny holiday and birthday cards, that I can’t seem to pass without buying a bunch- they always are a hit with my friends.
