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March 2024 by BrandonD
TL DR: Employee was d bag and selection was inadequate.Details: Had an appointment on March 23 at the Ashwaubenon WI location. Did not get the name of the person who "helped" us, but he was terrible. Lacked interpersonal & communication skills, and disrespectful with his frustration pushing to close a sale that he wasn't going to get because the store did not have the colors we want. The appointment process was cumbersome too... fill out info online to book appointment, scan QR code once at store and fill out information again, then fill out information a third time on pencil & paper, before looking at any outfits. Never going back to Mens Wearhouse. Went down the road to DuBois and not only found a great outfit, but had a wonderful experience with their salesperson and their process.
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March 2024 by AspoonBentSlightlyToTheLeft
Jacob and 'Vellaria' were absolutely amazing! They were very clear throughout the entire fitting, and their patience was honestly impressive.I'm quite socially awkward, but they helped my fiance and I feel more comfortable, and they created a friendly and comedic environment! 10/5 stars!
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February 2024 by Katie Colburn
Bella was incredible! She helped my brother get his blue suit for his wedding this summer! She grabbed everything for us, we didn’t have to think. We took eveything, even her suggestion for shoes! The belt we picked wasn’t in stock, so it’s getting mailed straight to his apartment! Couldn’t have had better customer service! Thank you Bella! Zeke is thrilled to have such an easy go at it! Everyone, go see Bella!
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February 2024 by Daniel Maloney
Always a great experience when shopping for work attire! Thanks Magna!
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January 2024 by Allen Hahm
Great service but a bit pricey...
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January 2024 by Rebecca Kent
Such a nice store. Bella was so helpful and made the selections easy. Very professional.
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January 2024 by Paul Fenrich
Great selection of formal men's clothes. I stopped in this week for a fitting for a wedding I am going to be in. The staff was very kind and helpful.
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November 2023 by Charlie Gerstner
Maxwell was extremely helpful and kind. He showed genuine care and professionalism. I will definitely be coming back.
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October 2023 by Hayley Smith
We went on a very busy Saturday with less than a week until our event and the associates accommodated us amazingly!! Everyone was kind and knowledgeable.
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October 2023 by Miranda P.
Taylor is the best! She was so helpful and patient. 10/10 would recommend for a great selection and great customer service.
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September 2023 by Tyler R.
I don't normally leave reviews for anyone or anything. That being said, the poor customer service I received today from this Men's Warehouse was abysmal. I was the first person in the door today and was looking to buy a suit for a wedding coming up next week. The sales associates greeted me tepidly as I entered and I told them what I needed and when I needed it. I was wearing blue jeans, and henly, and my chacos. I was also carrying around 20k in my wallet in credit I could've used there. I knew exactly what I needed and the color/pattern I needed it in. A midnight blue suit. Nothing outrageous. The guy who helped me took one measurement, showed me two jackets above a $400 price point, and said, "That's all we have that's going to fit you. So are we doing this or what?" I wear a 46R in a suit jacket. I am hardly big or tall. He seemed annoyed that I was buying a suit and not as part of a group and even went as far as to say how odd it was that I was buying this suit on my own. "Shouldn't the groom do that?" I ended up at Kohl's. Put a suit together myself from their inventory and got out under $250. Long story short: Save your money and your dignity and shop elsewhere.
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September 2023 by Matt Gretz
Just got my tux rentals for my wedding from Men’s Warehouse. My wedding party is scattered around Wisconsin so we had tuxes sent to a few different stores. The Ashwaubenon store was by far the best store we got to deal with (Eau Claire still doesn’t have one of our tuxes less than 24 hours till the wedding…). Magna and Max are superstars! Extremely knowledgeable, fun to talk to, and just genuinely good people.
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August 2023 by John Anderson
Not a big fan of this place, they had me sign onto some list on my phone to be talked to, then they never even used the digital line, and it was a waste of my time. I went on and got fitted for my suit and then at the end of it they asked if I wanted to donate to support the military veterans. So, I asked them if they gave a military discount, and they did not. So, they expect their customers to support the troops, but they don't support them. I think that's pretty messed up in my eyes.
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August 2023 by Jim Guzek
I went down to get a business suit and got everything I needed on the visit. I was fortunate that they had everything in stock and required no alterations, so I walked out with coat, shirt, tie, pants, and shoes. This was the best possible outcome as I had driven nearly four hours to get there on a Monday morning, and the funeral was five days away. Friendly staff, excellent service, and high-quality fabrics. Highly recommended.
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August 2023 by Travis Boulanger
I have gone to 4 different places now to be measured for tuxedos. 3 weddings and I have my own tuxedo. Mens Warehouse was the worst experience by far.When I was first measured for my tuxedo originally, I had questioned them on measurements. I will admit I lost a lot of weight between original measurement and when it came in so I knew i was going to need it remeasured. When I got re-measured the Associate argued with me when I told him the coat was too tight. He gave me a size 44 and I said it was tight. He said, it's okay if it gets ripped because I already paid the damage fee. I had to argue with him for at least 10 min. This wasn't my first time in a wedding tuxedo. You need to be able to walk without worrying about ripping the tuxedo. The sleeves on the shirt really short too.So, I was then told the re measured tuxedo would be in that Thursday. It was Tuesday when re ordered. I called at 10 a.m and was told the tuxedo was out for delivery. That was good. I then called at noon and was told it was on their truck yet as if it hadn't left the facility yet.Then they asked when the event was. I said, I need that tuxedo asap because it was an out of town wedding meaning I had to have my tuxedo before I left town. I'm not going to be put on the back burner.NOT ACCEPTABLE.The employee when I returned the tuxedo wasn't going to look at the tuxedo at first. I kindly asked to please look at it and make sure everything was in there. I also had to ask for a return receipt. I should not have had to ask for that.If I can help it, I will NEVER go through them again. Horrible Experience.
