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February 2024 by Beverly Hampton
Very good
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February 2024 by Dan Drella
Good selection. Good service
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January 2024 by Nicole Conrad
It’s convenient for me to go in a pinch, but the prices are really inflated if you don’t order online or for in-store pickup. They also do not have a great selection of aquatic life. Staff is always kind though.
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January 2024 by Rose Hill
We had our doxies nails trimmed and the groomer did a great job and was very friendly.
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January 2024 by Kim Fellers
Amazing stuff for your pets
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January 2024 by Jessica Johnson
Staff was very helpful and friendly, and clearly cared about pets.
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January 2024 by Todd Hermes
Great place
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December 2023 by Jamei Alonzo
It's okay, the workers are nice and they have a lot of different types of animals but a lot of things are hard to find and it's kinda crowded
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December 2023 by Mat Teo
Lovely store and you can bring your animals in
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December 2023 by Jilliann Roberts
Always my to go pet store !
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December 2023 by MaryJo Wanna
Cat nip is crazy expensive...lol
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November 2023 by Maryellen Brown
The store had urine on most the endcaps with stains all over. There were some dead fish in the tanks that were not removed. Lots of fish had clamp fin, not a good scene. I was there with friends for 10 minutes before l was greeted. I won't be returning to this location.Yuk!!
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November 2023 by Dina Blume-Tarabini
Worst grooming service. Left with bleeding nails, wet dog smell and covered in loose fur. Stephanie, the groomer, should not be allowed to touch an animal. Nick, the manager, (poor guy) was sincerely apologetic but needs to insist on higher standards and oversee his underlings better.Do not subject your fur baby to this terrible place.
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November 2023 by Stacey R.
Always have the heat bulbs and UV bulbs in-stock. We have better luck with longevity if we purchase in-store. Friendly staff and always find exactly what we need.
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October 2023 by Nicole
Here's an honest review from a very upset special needs parent and an auntie to the boy you broke the heart of this afternoon (10/7/2023 approximately 2:30pm.) To the woman with the short sandy hair and glasses that ignored us for a good 20 minutes all the while helping others on the sales floor and visiting with staff, while your two other associates near the fish thought it was social hour not work time, and the other ran the register by herself.... I am not sure what your issue was today, but your customers come first. I have been to this location a couple times and the East, and I know from many years as a Petco customer that you can in fact allow your customers to handle the snakes and lizards and at the very least you can allow them to pet the critters. How else are you going to get them adopted? How else are you going to properly educate a potential owner? My nephew has waited two weeks for this pet store visit, we walked over a mile to get there today to be treated so poorly. My son has Autism and these pet store visits are often very therapeutic to him. Your attitude was totally uncalled for!! You are ? percent in the wrong line of work. I will no longer visit Petco West or spend my money at any petco store. With people like this working, I can only imagine how well those animals and other customers are treated on a daily basis....And no, a generic "I'm sorry your visit fell short of your expectations" isn't going to solve what happened today.Customers aren't an inconvenience, they are the reason you have a paycheck.My boys did not at all deserve to have to question all day why you did that to them.Discrimination is not ok so kindly go step on a freaking Lego.
