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December 2023 by Mike “Mikey” Esser
This place is great. It's Always very clean, especially after 3pm when the 3rd shift guy comes in. He is very nice and very helpful and whenever he is working I never have any problems or complaints!
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September 2023 by Evan Lindsey
Every time I stop here before work they are never open and when I call to ask if they are open they say we are and have no idea I’m staring at them from the gas pump smh sell this place to quick trip
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September 2023 by Lukas Pollak
ANTI CHRISTIAN , ANTI HOMELESS. WONT LET PEOPLE USE BATHROOM . DRUG DEALS INSIDE STORE. VERY UNSAFE AREA !!!!! PLEASE GO TO DIFFERENT SHELL !!!!!!
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July 2023 by Mark Nelson
Oriental lady can be working at very nice Oriental lady can be working at very nice.
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February 2022 by Chloe H
The staff is really nice, ho there all the time. It can be really cramped sometimes waiting in line if there are more than 2 people…
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December 2021 by johnny cash
Very good gas station, it has gas pumps
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June 2021 by Dreme Monkee
I was in line purchasing items and a woman came in and was upset because she prepaid for gas and couldn't get it .The manager on duty said you're just going to have to wait while I help my customers the woman said I am one of your customers. The manager proceeded to berate her letting her know that if she wasn't patient she wasn't going to get what she wanted. The manager proceeded to tell her that as nice and trustworthy as her customers look she can't go outside to help her because they're not trustworthy. The woman waited but was getting more agitated and as I was walking away I heard the manager say oh did I hurt your feelings. Very rude I will never be back
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June 2021 by d euclide
The shell on Monroe has the worst customer service, manager that was working today around 1:30 p.m. was just awful to this poor lady who was trying to get gasoline from the very beginning when the woman asked for 20 gallons of gas the manager repeated herself saying for the 3rd time "how much gas do you want" The woman calmly said give me $50 please. The manager messed up the transaction twice.finalky the woman went out to get her gas she came back in after pushing the help button with no response to ask if she could get her money back and she was told she'll just have to wait until the manager was done with her customers The lady who wanted her money back said I am one of your customers and that is when the whole situation went south. The manager essentially called the other customers thieves and told the woman that if she didn't want to wait she wasn't going to get what she wants. I stuck around so I could hear what was going on and she made the woman stay there for another 15 minutes trying to get her money back all to call her a cry baby and a lier and tell her she was never allowed back in the store. very rude and I will never be back to that store.
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June 2021 by Nmi Am
Manager on duty was very rude and refused to help customers having an issue at pump. Heard her say that she could not trust the people in the store not to steal while very much upsetting the woman trying to get her money back. Then made the woman wait while she helped me and others cuz she was upset.I'll never go back there. Manager was very very very rude.
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June 2021 by Silent Runes
I witnessed the manager being very rude to a customer trying to get their money back.
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May 2021 by Blake Mueller
The dude working was very polite. The gas station experience was filling.
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April 2021 by Morgan Foss
Went there a couple of days ago to fill up my car. Had an issue at the pump and I went inside to make sure that my card went through and I didn’t owe them anything at the register. I explain this to a super nice cashier and she understood and started looking at the computer to make sure everything was good. She clearly had it under control and what appeared to be the manager walked right up took over without having any idea what was going on and just started talking over her and not letting this poor person do their job. She told me not to waste so much time and that I should go pay for my gas outside which I had already paid for as explained to me by the nice cashier.I wasn’t even holding up a line I was literally the only person in there. Also just went in there today to grab some snacks. Again I was the only person in line and as I was paying for my snacks the same really nice cashier was helping me and I asked her if she’d seen my cat as he was missing and may wander past the store. She said no but was really nice and even offered to take my phone number down in case she saw the cat. Keep in mind I did not ask her to do this she was just doing it out of kindness. Her super rude manager came up yelled at her and told her not to waste her time on me. I can handle if you’re rude to me I worked in retail long enough. But if I were that cashier I’d quit I could never handle a manager that treated me so much like garbage and they deserve better. Just don’t waste your time here.
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July 2020 by Adriana B
Poor customer service very rude lady that look like the owner. Was trying to pay my gas but their system seem to not work my payment was my debit card. There was this big guy very nice he was explaining to me that this happened before. But this Chinese lady was very rude she told me you can’t leave you have to pay or called somebody She didn’t notice the atm inside their gastation. Want to know people my card work their system don’t. I always pay with my card. I did end up taking money off their atm and pay with cash.
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July 2020 by S
Attendants scroll Facebook during cashier transactions and smoke while customers go into front door.
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July 2020 by Kimberly Keller
Very rude and not very informative. Big hairy dude was disgusting he looked like he hadn't taken a shower in weeks or his comb his hair. Bad service it's his job to form people the lottery rules. I know I also work at convenience store. Very displeased will never return.
