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February 2023 by Mary Ruiz
Poor Attention, Attitude, I have Ben going to purchase Monsters this Morning and the cashier didn’t wanted to accept my coins . I am not stealing anything .The only money I had was Quarters and I need to purchase.Cashier did not accept my coins .
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January 2023 by meme lovekiss
Poor Attention, Attitude, I have Ben going to purchase Monsters this Morning and the cashier didn’t wanted to accept my coins . I am not stealing anything .The only money I had was Quarters and I need to purchase.Cashier did not accept my coins .
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December 2022 by Julia Kiefert
Friendly workers, always greeted with a smile
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April 2022 by Julia K (Julie)
Friendly workers, always greeted with a smile
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March 2021 by Julia K (JulsK)
Friendly workers, always greeted with a smile
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March 2021 by Julia A Kiefert
Friendly workers, always greeted with a smile
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February 2021 by Mark T.
I go to this Shell station all the time as it is a good location and they have a nice car wash plus a great weekly special. Why the low rating? The customer service! Last week the parking lot was a sheet of ice, and it was very thick ice that was there all week, and I fell on it. I was very lucky and didn't get hurt however when I called them about it all I got was oh yeah it's been like that since for sure Friday and there's nothing we can do except put a maintenance ticket in. I wasn't asked if I was okay or to fill out a form or anything. So I emailed the mail Grand Central Station office where I got no response, since that didn't work I called to find the owner off the information from the BBB and that person also didn't call me back. All I can say is when it's winter this parking lot is a danger and if any elderly people are going to be walking in it, they have a high chance of a fall and likely won't get anything from the businesses unless they sue this place and unfortunately it looks like that is the only thing that will wake these people up to taking proper care of the parking lot is a lawsuit after someone gets hurt. I just hope the person who gets hurt heals up and doesn't get hurt badly.
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October 2020 by B Lor
I was sick and having a bad day. My gas was E and I normally don’t come to Shells, but had to. The pump was giving me trouble and I went inside to explain it to the cashier. She was amazing! She put a smile on my face and laughed and joked. The gentleman working with her was very courteous as well. When I was leaving he quickly ran to the door to hold both doors open for me. This is the best customer service I’ve seen! Kudos to these two wonderful human beings. I’m just sad I didn’t get their names.
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June 2020 by Russell Wright
I am a reward gold card member and I had to prepaid for gas cause my temp plates in the window. Not a problem but I bought 15 gallon of gas but I didn't get my .05 off a gallon which would of been .75. Not happy ?????
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December 2019 by BKL
I was sick and having a bad day. My gas was E and I normally don’t come to Shells, but had to. The pump was giving me trouble and I went inside to explain it to the cashier. She was amazing! She put a smile on my face and laughed and joked. The gentleman working with her was very courteous as well. When I was leaving he quickly ran to the door to hold both doors open for me. This is the best customer service I’ve seen! Kudos to these two wonderful human beings. I’m just sad I didn’t get their names.
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August 2019 by Max Kehl
I hate the smell of gasoline, burger and fryer grease, car wash mist bombarding my residential home; through my windows to my back yard. Yuk!
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September 2017 by dustin adams
There is some pretty rude people who work there but morning staff if very nice DO NO GO AROUND 3PM school traffic is crazy
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September 2017 by Karen Erieau
Lowest price for gas
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August 2017 by Mandatory Possession
Bought under body flush. Under body flush didn't work. Wouldn't compensate me for no reason. Manager raised her voice at me. Beware.