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October 2023 by natalya kientop
I love the workers here, they are so nice and caring and will get what you need, I just recently went there for a eye exam and they got me in and out real quick and they loved the glasses I choose. 100% recommend going here
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September 2023 by Joan Liebergen
I was experiencing some concerning ocular issues. Dr. King was kind, concerned and through. Her exam explained my issues and offered solutions.The ENTIRE support staff were great, whether they worked with me or not. Friendly, caring, upbeat. It was apparent they loved their job and were supported by admin. It was a true pleasure.
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September 2023 by Scott Cyr
Everyone was very helpful. The doctor was very knowledgeable of my condition and helped me with my decision. Employee helped me to get the right frames for my bifocals.
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September 2023 by Mark Trepanier
Very comfortable.No pressure.Not rushed.Excellent working with insurance.Employees Seek the best options that fit your budget.Great Place!
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June 2023 by Gina Williquette
This is the first time in manybuears I have been back to Shopko Optical. Everyone from the greeting when I walked in to the eye doc herself were awesome. I have diabetes and the eye doc was great. Have to see specialist and then go back to talk to her again and get glasses. Was a good experience. Would recommend them to everyone.
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May 2023 by Amy Ludin
I never had such a great experience, well I never thought that I would have such a great experience but David Smigs and the Manager whom both went up and beyond their jobs to make sure I was satisfied. I felt so at home and I truly thankful for that.?❤️
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April 2023 by Sydney
I had a really bad experience here particularly with one woman working the desk. The optometrist and a male employee were fine but the woman at the front desk really ruined it for me.My eye exam felt rushed also and I was provided with an accurate prescription. The eye doctor told me she had two trial pairs of contacts for me to try before buying. They only had one in stock and said they would call when the other pair arrived to pick it up. I told them I was on my last pair of contacts and wanted to order a year supply asap once I tried the two different types. Three weeks go by and no call and the pair I was trying was drying out. I called and this very rude employee at the desk asked which trial I had and I said the eye doctor never told me. She refused to let me pick up the other trial because the doctor wasn’t in the office (on a Friday). I told her I was supposed to be contacted by them and she kept saying why didn’t you call sooner. I said I will pay for a pair, I have family pictures this weekend and I need contacts and I would’ve ordered some weeks ago but I was waiting for a call. She was so rude on the phone and kept saying why didn’t you call sooner. Could not see a thing at my family pictures. The next day, I decided I was done with them so I went to order contacts online (without trying the other paid). I look at my prescription and I can’t read the hand written numbers. I called shopko optical and the same woman answered. I asked her to verify my prescription and she said she couldn’t do that. She’s not allowed to reveal that info over the phone. I said what if I read the numbers, can you say yes or no. She refused and so was rude on the phone. I called another shopko optical in de pere immediately after and was able to confirm my prescription with a very nice woman there. Avoid at all costs. Rude employee will ruin your experience. That was my first and last time I ever visit shopko optical. I recommend the sams club eye doctor. He said I was the third person that day to say they had a bad experience at shopko optical. He is amazing.
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April 2023 by J.J. Jones
Best eye exam I've ever had. Everyone is very nice. Exams are fast and efficient, but very thorough. Great place all around.
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March 2023 by Dale DeMoulin
One of the best, and most professional experiences I've had getting my contact exam done. I really enjoyed how polite and caring the employees were! I went in with the idea of getting the minimum needed to get by, and ended up purchasing a year's worth of contacts through them and a new pair of glasses. I wanted to support this business as much as I could. A very positive experience. They have a customer for life, for sure!Dale DGB, WI
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February 2023 by J E
Overall, it was a great experience. David walked me through the digital exam. It was comprehensive and well organized. He helped me pick out frames and Irene and Morgan added great input on the frames and the lens selection. Great service!!
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February 2023 by Christopher Spice
Great experience!!! Haven't been to the eye doctor in about 6 years. Got in quickly for an appointment. Professional, great prices, great selection. Definitely recommend.
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February 2023 by Michelle Peters
Everyone was super friendly and nice. They helped me with any questions I had they were there to answer so I would understand. I had insurance and it still costed almost the same with insurance but other then that west mason shopko optical is a very good place to go
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January 2023 by David Mondloch
Friendly staff made my daughter feel comfortable and relaxed. Lots of high tech equipment. The Remote Doctor was very late but knowledgeable. I recommend because the process is streamed lined and accurate.
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January 2023 by Christa Busse
Brought my mom in for frames to the location on West Mason. Worked with Irene and she was absolutely wonderful! She helped with finding different frames for my mom to try on and spent extra time going through the different costs. Very happy with her assistance and how kind and helpful she was!
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December 2022 by Linda Schlag
Daniel was amazing. He was super-friendly and did an awesome job. He took the time to help me pick out my glasses and was very knowledgeable about all the choices available. He explained the options of lenses to choose from and explained the differences so I could make the best choice for myself. I was very pleased with my experience and hope to work with him again again in the future. Dr. King is also excellent, she was very friendly and really took her time to explain everything. Great experience. I would definitely recommend.
