Shopko Optical in Green Bay is a business focused on patient care and general wellbeing. The staff is frequently described as amazing, pleasant, helpful, professional, friendly, and honest. Many reviews highlight efficient service, with glasses repaired or contacts set up in less than five minutes. The doctors are noted as professional and excellent, taking time to answer questions and provide explanations. However, one significant criticism notes they are terrible with phone call backs, often failing to return voicemails regarding contact lens orders, which some find unprofessional. Despite this, many patients report a positive experience and plan to return.
Twila was extremely helpful and her customer service was exceptional.
April 2025
I was treated with courtesy and very efficient, thoughtful care by the optical assistant and esp. by Dr. Amy Paye. I have absolute trust in her professional skills, and thoroughly enjoy her enthusiastic conversation. Thank you for a thorough competent evaluation - I'll be a customer for life. ❣️💫
January 2025
Amazing staff! Samantha was very efficient in checking me in and getting me through the paperwork, and Yari made sure I got everything I needed for my prescription ☺️
