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March 2024 by Babeles0722
Says they are open on Saturdays but when you set up an appointment, they call you to change it to a different location. If you aren't open on Saturdays then change your time on everything. Will never get my haircut there again.Last time I went, 2 of the stylist were arguing and yelling at each other.Very unprofessional
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January 2024 by Elias Kallies
Booked a appointment for myself and fiance was scheduled at 9am and my fiance at 9:45am sat and waited a hour salon was not open. Very unprofessional no sign indicating salon will be closed or will be late. Website says open. No answer. Bad advertising
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December 2023 by jim dewindt
Don’t answer your phone
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August 2023 by April M
We used to go here often for myself and daughters because it was convenient and they always did a good job, but have had now 2 bad experiences in a row and will not return. They are frazzled and unprofessional, and actually argued with me on what we actually wanted. The last visit she was extremely worked up saying how short staffed they were and didn’t listen at all to what I was asking for and cut out a huge chunk of hair that was NOT what I asked for! This is the first and only time I have literally cried in the chair, it looked so bad. I know times are tough for staffing, but if you can’t remain professional and listen to what clients are telling you then you need to say so and not take on the hair cut. We won’t ever try here again.Service: Haircut
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August 2023 by Krista
My son was in for a basic cut and when he got home and combed it out it was extremely crooked and the lady that cut it wouldn't listen to him on how he combs his hair. Very disappointed.Service: Haircut
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August 2023 by Natalia Wrbanich
Took my child to get a haircut. As it says on their website that they cut kids hair. We booked our haircut online. When we first came in she said she couldn’t cut his hair as it was double booked and asked us to come back. We came back 30 minutes later. My child screamed and cried the entire time. Mia the hairdresser started with his bangs and got hair all in his mouth. She tried quitting several times with the job half done. Her equipment kept dying and she wasn’t prepared. She ended up saying I can’t cut his hair anymore. And left it in uneven and his bangs slanted. If you can’t properly hire trained hairdressers to cut kids hair then don’t advertise that you can. My kid has never been so traumatized in his life. I will never go back nor would I ever recommend going there.
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August 2023 by Jacob Umland
Lady that cut my hair was freakin awesome!
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June 2023 by Jourdan C
Terrible haircut. Will not go back again. Needed a men's haircut done and the girl screwed it up. There's a ton of longer hair strands sticking up that she didn't fix, the sideburns were not faded into the cut. Did not sheek up the back or the front. During the shampooing part, she put a glob on the top of the head and smushed it in a bit then rinsed it out. She didn't know what she was doing and needed another girl to come help out which did not help at all. When booking appts after the customer tells you exactly what is wanted, just be straight up if you don't know what you're doing. Don't agree and then ruin the hair. Complained about her last customer not leaving a tip for their cut and now I know why they didn't. I don't like giving bad reviews but this was the worst haircut ever done. Had plans and needed a good cut beforehand, now I have to find another place to fix it asap.Service: Haircut
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May 2023 by Rena Rabbit
Jayne is the best I get compliments on my haircut and hairstyle everyday.Service: Haircut
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March 2023 by Sandy Brandt
My haircut was ok when it was damp but once it completely dried it was horrible. It looked like it was just chopped off. She was too busy talking to pay attention to what I wanted or what she was doing. I will never goback there. They lost my business. Terrible haircut. Green Bay West Smart Style
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March 2023 by Carol R.
check your receipt. I went in for a haircut only and after being asked several times if I'd also like a shampoo and replying no thank you each time, I didn't realize until I got my credit card bill that I was charged for a shampoo even though I didn't get one. So check your receipts before leaving the salon. I emailed Smartstyle twice and I never received the courtesy of a response.
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February 2023 by Amers Lor
Not a great place to work for, was employed for a day here and formally quit. Hostile environment, I've been a stylist for 8 years and always knew how the brackets worked as far as hitting commission this place leaves it out and won't even bother explaining it to you. A month later I noticed I never got paid for the day I had worked and reached out to the district leader, he was able to get an amount dispersed but it was not the amount that was initially agreed on I had reached out again and he just went MIA. I have text messages and plan on reporting it to the department of workforce development. Anyone who plans on working here don't bother, take it from an experienced stylist it's bad ethics.
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February 2023 by Crystal Morinelli
All ladies denied service an hour to close. The ladies multiple attempts to communicate that they had a family emergency and had to close early. Nothing was communicated. Terrible customer service. Untrustworthy, would never let them touch my hair.Services: Eyebrow threading
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January 2023 by Barbara Schmit
Went there and had color cut style &eyebrow waxing. Loved the service. Nice cup of coffee. Everything was great!! Jayne did a great job!! Love color of hair turned out great! Lots if compliments!Services: Hairstyling
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January 2023 by Krista Clendenen
As horrible as that hair cut experience was (my 7 year old cried as the lady told her how miserable she was over and over, and yanked with her comb a lot)… The hair cut looks fine. That lady was horrible. My child cried, “I just want to go home.” a lot. Almost walked out before the cut was done. The lady also complained/tried to strike up conversation with me about how us younger generations won’t work labor jobs! #professionalService: Kids' cuts
