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February 2024 by Hailey H
Corey is an excellent tire plus associate. Have a wonderful experience with him!
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January 2024 by eric mckee
Customer service is very poor here don’t do as they say unfortunately this is the only authorized repair place in network for Carvana and they can’t take care of the concern and needs to go to dealer. The service writer was suppose to call into the warranty company to tell them it need to go to a dealer to be fixed. Also we had an appointment for noon and car wasn’t even brought in until a hour after the appointment.
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January 2024 by Mercedes Holst
Very timely and very polite staff
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December 2023 by A L
Had an appointment at 9am so dropped off my vehicle at 9 but when I called to get an update at 2pm they said “ohh we’re working on it now”. Then why did you make an appointment for me at 9am?..poor poor time management.
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December 2023 by Anthony F.
Took my vehicle in to get the brakes fixed and when they called me to tell me what needed to be fixed I had to ask the guy three separate times how much it was going to cost and he quoted me a price of just over $1200 then after they fixed the vehicle, I went in to pick it up and they charged me over $2300. If I had known that tires plus were all a bunch of crooks, I would have taken my vehicle somewhere they would've charged me half the price.
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November 2023 by Aaron “Slim Jankins” Perkins
Called for a wheel alignment yesterday and was told they couldn't squeeze me in that day. I asked about the following day. The lady says “Sure” and proceeded to ask when I wanted to schedule as they had times at 10 am, 11 am, 1 pm, 2pm. She listed all these to me. I asked for something around 3 pm. Im told “No problem”. An hour and a half later I get a call telling me that can’t get me in that day and would I like to reschedule for Friday. I declined because I’m curious as to what happened in 1.5 hours that you had a bunch of slots open and suddenly didn’t.
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November 2023 by Ethan Feltz
My tire popped from a loose wire in the road. I made an appointment with Tires Plus online the next day for them to plug it. They plugged the hole and even put my spare tire in a bag when they put it back in my backseat so it wouldn’t dirty my seats which was very thoughtful of them. The only downside was that it took them longer then they said it would take but other then that their customer service was great and I would recommend this Tires Plus location for flat tire repairs.
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November 2023 by Tou Vang
Went in for a slow leak. The rep told me this place was really busy and I would have to leave my car there or come back the next day. I told him that I'd think about it cause I still need my vehicle to get around. I Googled tire repair and Mr. Tire was just down the street. I got it done at Mr. Tire in less than 30 minutes, and they were also busy too. This experience just shows you who cares more about their customers.
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October 2023 by john murray
Spent 1000 bucks on disc's and breaks. My suv came back in way worse shape. Front tire ready to fall off. Do not take your vehicle to these morons. They absolutely trashed the front end of my ford edge. What was an estimated 3 grand in repairs will now cost me about 8 grand to get fixed by the right people. DO NOT TRUST THEM WITH YOUR CAR. Worst experience ever .Service: Steering & suspension replacement
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October 2023 by nichole mrozinski
Worst place to go, took my car in for an oil change, valve cover gasket, and sway bar links. They had my car for 8 hours and all they did was an oil change and i had to reschedule. They have all my warranty info and everything they needed. I just dropped my car off and they needed my warranty info again and the man gave me attitude. Will never go back.
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October 2023 by Nichole M.
Worst place to go, took my car in for an oil change, valve cover gasket, and sway bar links. They had my car for 8 hours and all they did was an oil change and i had to reschedule. They have all my warranty info and everything they needed. I just dropped my car off and they needed my warranty info again and the man gave me attitude. Will never go back.
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September 2023 by Karissa and Alex
Ordered tires online/ set up an appointment. Got a call early in the morning while I was still sleeping saying they couldn’t make the appointment. Called them back asking for a refund… oh no we can’t issue that you have to call this other number. Not to mention he went off on a tangent about getting 4 tires instead of 2 when I already have the exact tires on.. cory should be firedService: Tires
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September 2023 by Amy Ludin
JUST READ THE REVIEWS, UNFORTUNATELY MY EXPERIENCE WAS TOTALLY OPPOSITE OF POOR REVIEWS, 2 BRAND NEW TIRES 65,000 MILEAGE AND RAMON WAS TECH ON OUR VAN , DID GO ALL OUT AS WE EXPECTED THEM TO DO. WAS QUOTED 480 AND IT ENDED UP 35-40$ LESS. MY GRANDKIDS ALREADY CAN TELL A DIFFERENCE IN THE RIDETOO.??⭐??
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July 2023 by Mike Brown
Went in to get a new tire and they fixed it right up. Unfortunately after leaving, my car's brake lines were completely leaking fluid, but I didn't realize that was the issue until about 3-4 hours later. I was able to get home with some pressure on my brakes, but fluid was leaking up my driveway and eventually pooling under my car in the garage. I took my car back out and the resistance for braking was almost nothing and I took it right back. I was told it would cost $700 to fix.It was an older car, but was braking perfectly fine prior to this work being done, no leaks, etc. and nothing was offered to be done, or any ownership that this could have happened there. Nice people, but a really unfortunate experience that I am left to handle now.Service: Tires
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July 2023 by Mariah McKeefry
Came in for a 4 wheel alignment and my car was pulling really bad to the right. I picked my car up when they called and said it was done and it was pulling worse. They told me they had no more time for me that day and to bring it back the next day. I brought it back in the next day and it took them over 5 hours with my car I went and got it and it was still the same and pulling really bad. They then made us bring it in a third time and it still isn’t fixed. $120 down the drain. Will never come here again.