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March 2024 by precious _1.28
The staff that was here on 2/27/24 at 5 was absolutely disgusting the way I over seen this worker talk about a customer was horrible, I’ve been trying to get over it but that customer didn’t nothing wrong and left without buying anything because of how rude and gross that nasty little girl was yes she looks like she’s 30 but someone who makes someone leave for being nasty is a little girl this establishment is getting a bad rep from this one worker I hope this opens your eyes to see that you don’t want her to represent your company thank you for listening
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March 2024 by Heather Alday
The employee on staff was talking shut about me to another customer. On 2/29/24 at 5 pm.
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February 2024 by Elisabeth Rada
It’s 11:07am, website says they open at 10, but lights are off and there’s no sign of anyone even starting to open.
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June 2023 by Purple Panda
Very small selection and they need longer T-shirts /tunics. We all wear leggings now and need the coverage!
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December 2022 by Caitlyn C
Not a friendly place to work. Manager doesnt train you and talks behind everyones back. Torrid should reconsider who they hire for managers or train them better.
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September 2022 by Jennie Jones
They left the security tag on the pants I bought for an interview, I called and ended up getting the manager (I didn't ask for her) to see what they could do and she gave me some weird diy tricks that didn't work. I never got an apology, it seemed like this happens all the time and was just normal for her. Not what I want to deal with on my way to a very important interview.
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June 2022 by Laura Ver Straate
Would give zero stars if possible. Most rude employees ever. Wouldn't take back a damaged item from a pick up order and called the cops instead. I called customer service in the store while the cop stood there. Customer service couldn't understand why they wouldn't take it back and why they were being so rude (she could hear them over my phone). Whole thing took CS 10 minutes to sort out, something that the employees turned into a whole ordeal. Definitely won't be returning.
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March 2022 by Sara Dahabiyeh
The ladies are very helpful. I told them what I needed the clothes for and they took me around the store until I was ready for the dressing room. While in the dressing room, when I needed a different size, the same lady was there to help me and brought me another size or something similar in the size I needed. Love Torrids style and my experiences whenever I shop there.
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August 2021 by Janey Conant
The only reason I'm giving it only 3 stars is because they were completely closed down. No reason why it when they might or if they were going to re open...
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August 2021 by Heather
We have tried to go to this location 3 separate times and each time it says their open but in fact are not. It's the middle of the day on a week day. If you're closed, say you're closed online or on your website so people don't waste their time.
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July 2021 by Melissa Michaud
First time in this store. Great clothes, fashionable, a little high priced for my taste.
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July 2021 by Jill Lackore
Drove 2 hours as it says they are opened and they are actually temporarily closed. Poor business not to change the online resources to closed. Can't believe I wasted my time.
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May 2021 by Molly Mehlman
Still forcing you to wear masks whether you’re vaccinated or not when even the CDC has said you don’t have to.
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May 2021 by Samantha Morris
I will stick to online shopping. Size 3 was slim to none in the store. I don't drive 2hrs to have to order at the store to ship to my house. I spend $500-800 a month online and the store got $0.
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May 2021 by Aleeshia Laparr
The best place to get bras so cute
