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August 2023 by mary medvedeva
I have only good experiences at UW credit union. No matter the situation, they are always there to help and answer my questions.They even helped me open a business account for my small business.And now they have a cool new self serve change counter.
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July 2023 by Michael Crampton
Absolutely ? to anyone that needs help this is the bank for you.
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May 2023 by Terry
UW has given me a truck loan and motorcycle loan after a bankruptcy when nobody else would give me a chance. I know it's all circumstantial but they been good and easy to deal with.
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April 2023 by Craig Key
Great staff, easy loan processes, and capable mobile banking app.
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March 2023 by Roberto Osory
Not a public bank. Hidden inside university campus, parking not close to it.
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December 2022 by Lucetta Dufeck
Helpful, honest, and great quality of services. Not open very long after work day.
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July 2022 by Tracy Kusik
Friendly and they have great mortgage options for investors.
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June 2022 by John Luczaj
Friendly staff. Have been a member for 17 years. No problems. Easy to get home equity loan. Online system is well designed and works great.
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April 2022 by SIMONE REINDL
By far the worst bank to use for a loan. I only used them because the dealership I went through recommended them. Their online portal only lets you pay up to $1000 for a payment and if you call to pay off your loan they say it takes 10 DAYS to process! They take the money out of your account but it doesn't reflect to my loan for 10 days. I paid it off in full and now they don't want to give me a lien release but can take my money from my account. I said cancel the payment if you cant reflect it on the loan and they cant do that either. NEVER have I had an issue like this when paying off a loan. DO NOT USE THE BANK!
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April 2022 by Kimberly Galuska
Been a member for 4 years and had good luck with my local branch. My debit card seems to be a target and I've had it replaced more than 5 times. My usage of this card is extremely limited and it is constantly locked. My credit card was hacked once, and I have kept it dormant. It saddens me to have to find a new credit union, but replacing cards and calling their fraud department more than 5 times a year seems excessive.Update: Customer no service has made my decision to leave this institution. Carol at this branch has a cold reception, unwilling to help and go the extra mile.This branch is not open on Saturday, and my irregular work schedule limits my ability to conduct ALL business transactions for Friday and Saturday only. Only one location in the Green Bay area and the next closest location is Oshkosh.Stop payment fees on checks is $29.00 and excessive in my opinion. I've checked their loan rates, new construction rates and personal loan rates. In comparison to their competitors, I have always found better deals elsewhere by 1.5 to 2.5 percent.
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August 2021 by Rit Stepniak
I'm very fond of UWCU! Really kind and helpful customer service, no-fee ATM, a great user-friendly app, and an overall great banking experience
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June 2021 by Monica G.
I Financed my motorcycle and car with UWCU, The hours of this branch are terrible and at the time you were not able to go in you had to make an appointment. I was selling my car and had to make an appointment ahead of time to meet with the bank me and the buyer which was impossible to do in banking ours and if peoples schedules. I ended up having to pay off my car $7000 and was told i would receive an immediate lien release. Which I didnt and they told me i have to wait for the title 7 - 10 days.
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February 2020 by Danielle Kalies
I will never do business with this credit union again once our loan is completely paid off. Seems like no one working there has a clue what's going on and can't give any straight answers. They make you jump through a million hoops. And everyone we have talked to has given us the same answer. I am beyond disgusted with this credit union. If you are thinking about banking here I wouldn't waste your time there are much better financial establishments then this one.
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August 2019 by Josh Clark
My wife and I were members for years when we lived in Madison. We thought we'd have to find a new credit union when we moved to Green Bay, but were so happy to hear there was a location at UWGB. They are always kind and helpful when we go in. Getting a hold of someone at the branch via phone is tough with no local number listed, but there are far more positives that out way that. One example is their awesome app. Super easy to use and has a lot of features. I highly recommend them.
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May 2019 by Rit
I'm very frond of UWCU! Really kind and helpful customer service, no-fee ATM, a great user-friendly app, and an overall great banking experience
