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January 2024 by Brandon W.
I purchased a very expensive sectional 2 years ago. And purchased the fabric warranty. 2yrs later it has a wear spot it in and went through the process and was told to not say it was premature wear but an accident so I did. the company that they sell you the b.s. warranty through declined to fix it. At the end of the day the warranty is a bunch of b.s. I will not nor will I ever recommend Van Vreedes to anyone.
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December 2023 by Josie A.
My husband and I purchased a refrigerator from Van Vreede's. After delivery and installation, we noticed a huge scratch in our hardwood floor. I contacted customer service and was told "nothing could be done" in regard to fixing our floor. There is over $500 of damage. I will certainly NEVER be going back to Van Vreede's and encourage you to do the same. They unfortunately do not have their customer's best interest in mind.
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October 2023 by Carolyn Finch
Was referred to Van Vreede's by satisfied neighbor for washer and dryer replacement. Telephone Receptionist was cordial and immediately transferred me to appliance salesman Evan who was both pleasant and professional to work with. Evan confirmed I had made good model choice and found available equipment. He advised me of all required to complete replacement. He was also able to provide pricing in short order. Ordering process was smooth and painless.Looking forward to delivery of our new machines in a few weeks, due to our rural location.
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October 2023 by Judy Felton
Such friendly and knowledgeable staff at Van Vreedes! Because Corey had built mattresses prior, he provided a detailed explanation that I could understand. I purchased the best mattress for my son's situation. I returned to Van Vreedes because we hadvpurchased a queen mattress in 2021 which we have been extremely happy with.
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October 2023 by rick michael
purchased an LG refrigerator about 6 weeks ago. Salesman was polite knowledgeable and helpful. Delivery was prompt and the delivery men did an excellent job getting it in the house and setting it up. That’s pretty much the end of the positive experience! This ice maker was installed improperly. It was not level so it wouldn’t fill all the way. Upon checking I found all the mounting screws were stripped. Called for a repair man and was referred to Howie Voight in Appelton. Was told it would be 2 weeks. After waiting 2 weeks a nice repairman came and fixed it. A few days later the fridge stopped cooling. Called for a repair. Was once again referred to Howie Voight. Was told had to wait 2 weeks. As I have only 1 fridge I called and talked to sales manager Mike at VanVreedes. Told him I needed a working fridge. Said he’d see what he could do and call me back. Never heard from him. Fortunately fridge began to cool again! Was called by Howie Voight after a week and told they could come later that day due to a cancellation. Repairman said there was a service bulletin for the problem and replaced the control board in less tha 5 minutes. Never been treated with so little regard for my situation! will never purchase anything from these people again! Won’t reccomend to anyone
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October 2023 by Rick M.
purchased an LG refrigerator about 6 weeks ago. Salesman was polite knowledgeable and helpful. Delivery was prompt and the delivery men did an excellent job getting it in the house and setting it up. That's pretty much the end of the positive experience! This ice maker was installed improperly. It was not level so it wouldn't fill all the way. Upon checking I found all the mounting screws were stripped. Called for a repair man and was referred to Howie Voight in Appelton. Was told it would be 2 weeks. After waiting 2 weeks a nice repairman came and fixed it. A few days later the fridge stopped cooling. Called for a repair. Was once again referred to Howie Voight. Was told had to wait 2 weeks. As I have only 1 fridge I called and talked to sales manager Mike at VanVreedes. Told him I needed a working fridge. Said he'd see what he could do and call me back. Never heard from him. Fortunately fridge began to cool again! Was called by Howie Voight after a week and told they could come later that day due to a cancellation. Repairman said there was a service bulletin for the problem and replaced the control board in less than 5 minutes. Never been treated with so little regard for my situation! will never purchase anything from these people again! Won't reccomend to anyone
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September 2023 by Austin Kadulski
Sales experience was great. Product quality and support both poor. Installed new dishwasher and it is faulty. It won’t run a cycle at all. Attempted to get support but the support team has limited hours. I’m forced to wait until Monday. We’ll see what Monday brings.
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September 2023 by Lynne Krueger
Had a very pleasant and professional experience with Alex today in purchasing my new Electrolux washer and dryer!! He was pleasant professional not pushy and explained everything to us in great detail! I cannot wait to get my appliances and cannot wait to shop again at your store!
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September 2023 by Jeffrey Voeks
I needed a lift chair on short notice on a Sunday afternoon. A helpful phone call led to a quick drive where I found just what I needed. Service and selection were not only top-notch but the whole process was also quite fast.
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August 2023 by Judith Klima
I requested a salesperson who I had phone calls with during the Covid time. The man I had dealt with for an order I placed at that time wasn’t available most of the time and didn’t return my calls about my order, so I asked to speak to someone else. Evan Ramsey took my calls and followed my order, which unfortunately never came. Now I ordered one from Evan which he assures me I will get. He was very efficient and helpful. We will ask for him for any future purchases.
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August 2023 by Catherine King
Van Vreedes was terrific! I was in a real bind needing a new washer/dryer after and before a houseful! They found one that fit and helped me figure out how to get it to me in record time. I would absolutely use them again and highly recommend. Friendly, efficient and competitively priced!
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August 2023 by Teri Saray
I spoke with Josh on the phone, inquiring about refrigerators in stock. He kindly sent some pictures, sales tags on product. I have done business with Van Vreedes of Green Bay in past years, and never have been disappointed.
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August 2023 by Donald Everts
I recently purchased a couch, and the salesman I worked with was exceptional. I wish I could remember his name. He went out of his way to make sure all went smoothly, and was so considerate. I have purchased several pieces of furniture over the last 15 years from Van Vreede’s and every single purchase has been a wonderful experience. And the quality of the year furniture has been exceptional. It is the best furniture store that I have ever experienced and their furniture and their professional sales staff are of a quality that is difficult to find in many locations these days. Thank you again.
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August 2023 by David Hintz
The experience my wife and I had at Van Vreede’s was most enjoyable - taking time to walk the appliance area was eye opening with the large selection to choose from - and the prices were remarkable. Sales associate Karen Whitely knew her stuff and after asking a few questions was able to direct us to a few refrigerators that would fit our needs (and satisfy my wife). Since our refrigerator at home was no longer working, Karen found, from the ones we liked, which were in stock, and the delivery was made. The delivery was smooth and we are very happy with our purchase.We plan on telling friends and neighbors to visit Karen for their appliance needs. Well done!
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August 2023 by John OConnell
Crew did a great job. Confirmed delivery in advance, showed up on time, set appliances up quickly, checked in with me for questions before leaving. Most importantly, everything is working properly. Would use them again in the future.
