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November 2023 by Terry Doxtator
Service and friendliness was outstanding. I had to reset my oil myself.
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September 2023 by Josh Limberg
If you have a Chevy 3/4 ton and want tires mounted and balanced you can't have it done here according to the big dude at the desk... the cone on the balancing machine isn't big enough lol. Or the guy that takes your money is an idiot.... pretty sure I get which one it is.
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September 2023 by Zach Morrow
Zero stars if I could.... Sent my wife for a tire rotation. They told her the lug nuts were seized, neglecting to mention that they scratched up the wheels. Suspicious at this point, I got home from work and put the tire iron on. Brought my pregnant wife out and magically she was somehow able to loosen the seized lug nuts? Apparently "Tyson" and "Javi" need to either hit the gym or get some training. 0/10, would not recommend
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September 2023 by Bella Newlin
They belittled me because I am a female. I felt as if I was talked down to because of the stereotype of women do not know about cars (I work on cars as a hobby). I came for a tire change and somehow was told my alternator is shot (it’s not) and my battery is bad (it’s 2 years old). I will never set foot in there again. I wouldn’t recommend going there unless you are a male.
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August 2023 by Ashley Deslauriers
This would be getting a one star if the guy at the front wasn’t so nice. He was awesome, very friendly and informative, love a straightforward customer service rep.I called last week to see if I could make an appointment for an oil change, I was told they were walk in services only, first come first served. Ok, that’s fine. I get here at 6:50, 10 minutes before they open and am literally the first one here. I go to check in and then get told that there is someone with an appointment before me for their tire services so they will be working on her car first. That really ticked me off since I was told it was walk in services only, but seeing that there’s only two of us, I stayed thinking it would only be an hour, hour and a half. TWO AND A HALF HOURS LATER they pull my car in to be serviced. I’ve never been to such a SLOW Walmart auto center. This place is not worth the money I am saving anymore… my time is more valuable than this.EDIT: it took them more than 4 hours before I got my car back.Service: Oil change
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August 2023 by Isabel Mendoza
Went to the Walmart on Mason two days in a row to try and get in for an oil change. Mind you I went as soon as they opened but yet they said it would be hours until they could get to my oil change even though both times I was the second vehicle there. Never plan on going there again and wasting my time.Service: Oil change
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August 2023 by puma101076
They said was to busy 2 hrs wait; and the lady was really rude with the people. A list they can be nice about it but not
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May 2023 by Joe ODIll
2.5 hours for 4 tires and an oil change, tires are out of balance , tpms was never reset , asked for new wiper blades and they were not replaced until I reminded them.Very slow , I do not recommend at all .Services: Tires
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April 2023 by Christy Alberts
Had an appt for 10 AM, got to the appt 10 mins early…was told by the associate, it should be an hour to an hour and a half. It’s going on 2 hours and the tires are not on the car…when I asked if my car was almost done, I was told the technician had to use the bathroom…ok??? Anyways, if you don’t have time to sit and wait, don’t botherService: Tires
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April 2023 by MarkO DeVoll
One thing is it's not the store the people that make that place there kind and curtis and when you find them , effective ??
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March 2023 by Danny Edwards
I've been to this Mason St. Walmart auto center on several occasions. Each time was a hit or miss whether they would or could do the job (or not). This time is my LAST trip to this auto center. My car developed a bad shake in the right front tire. The tires were originally bought at this same store three summers back. The Walmart service tech balanced my front tires and told me everything was good. I asked if there were any broken belts in the front tire, it shook really bad. He said no he didn't see anything and it balanced good. On the drive home it still shook, I took the car to a local auto repair shop and they laughed and said, "come look at this" With the car suspended on the lift the front tires wobbled like an egg. Their mechanic said "All the belts in these tires are broken, you need new tires". I used to have confidence in Walmart auto centers but not any longer.Services: Auto battery maintenance
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January 2023 by M B
I had four new tires I bought from Walmart mounted here. The tires came in quickly, and the staff was friendly. They had me in and out pretty quick (I made an appointment ahead of time). Unfortunately, I began to experience issues immediately with my car vibrating at higher speeds. I brought the car into my usual place, and they informed me that the tires were not balanced correctly when they were mounted. In the future, while I will purchase tires here, I will have them mounted at my usual place. I cannot recommend Walmart Auto and Tire Center.Service: Tires
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January 2023 by luz Cala
At my last visit to Walmart on Mason in Green Bay I went because I need air in a tire. The employees totally ignored me as I was standing at the counter in front of two employees. When they finally acknowledged me I was told by one of them that they did not do that there and I needed to go to a gas station or a tire store. Which is not true because I had been there before for a different tire but for the same reason. Then the other employee said "no we can we just need to write it up", and explained how. Then the other employee said to me well we cannot do it now and he didn't know how soon because they had a two hour wait. I told them I didn't have a problem with the wait but I did not appreciate how rude they were especially the tone and just left. I spent my money elsewhere. What has happened to Customer Service?
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January 2023 by Greg Gibson
I only had to get a tire patched and they did extremely well with how busy they were that day. Gave me a call when it was all done, cheap and easy fix.
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December 2022 by Blaine Nicholson
I've been here over a hour and a half and my tires aren't on my vehicle.... There wasn't a line and I made a appointment. It should've only taken 5 minutes per tire. This is ridiculous.Service: Tires