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February 2024 by Kim Gile
Good service very helpful
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February 2024 by estrella jacobsen
I just purchased a Lund fishing boat from Clay. He was extremely helpful and the communication was great as I was coming out of state to make the purchase. He made time on Saturday to come in on his day off to make sure everything went smoothly. Thanks for everything Clay.
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December 2023 by George Arends
Friendliest sales and service personel I have ever worked with... Cobalt has been lovingly cared for after purchase. Thank you. George Arends
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August 2023 by B H
They haul more weeds than boats, constantly putting dirty trailers in lake.
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July 2023 by David Thomas
The absolute best Marine center in the area. Great quick service, fair prices and very responsive. If you're within an hour of this shop, don't hesitate to put your faith in them with your boat. Diagnosed and fixed a bum impeller and hydro locked motor in about an hour. They're my new go-to shop. Thanks guys.
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August 2022 by Travis Livingood
We are very excited about our new boat from Shoreline Boat Center. Tom spent a lot of time with us answering all our questions. Great buying experience, no pressure, just helping us figure out what we wanted and need in our new boat.
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June 2022 by DR Kleindl
You guys are great ! Minutes after the lift got here the boat arrived!Thank you Shoreline!
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March 2022 by Brett Hinds
Shoreline boat center is awesome !! This was the 2nd boat me and my wife have bought and they made it so easy from start to finish ! Huge shout out to Tom K he took us over to the indoor showroom and went over the whole boat with us .
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January 2022 by Paul Perkins
Tom Kelly was the absolute BEST to work with. Zero pressure and stayed late to meet with us. He took time to listen to our needs, wants and never pushed us in one direction or another. We are SO impressed with Shoreline Boat Center.We’ve been looking for a pontoon for a long time and at every other dealer I felt like we were being “sold”. Not the case here at all. Rachel in finance was awesome to work with as well. If you are in the market for a boat, definitely give Tom a call. You won’t be disappointed and I highly recommend him.
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July 2021 by Andy Dodge
The service team has been awesome to work with here. I purchased my axis a20 from a different dealer (I didn’t know about shoreline at the time) and that dealer was terrible to work with. I am very happy I found shoreline and will be purchasing my next boat from them!
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June 2021 by Andrew Clark
I am so incredibly impressed with Shoreline Boat Center. I had the pleasure of working with Tom to purchase an in-stock 2021 Malibu 23 LSV. His communication style was impeccable - response times of 1 hour or less (typically); his sales tactics were relaxed and informative; and he helped get this deal pulled through while I was 100% remote. It didn't surprise me to learn that Shoreline Boat Center is a family run business - everybody in that building makes you feel like a member of the family. On the service side, I had the pleasure of working with Steve and Jason. After I took delivery of my boat, I put 10 hours on it and they had the break-in service completed within a matter of hours. That is not typical of ANY marina that I have ever been to. Shoreline is the best of best - I highly recommend working with them to purchase (or service) your next boat!
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June 2021 by Ryan Smith
I have been in retail sales for almost 20 years, and I understand better than most about customer service and reviews. A business or experience really has to completely fail for me to post a negative review. My experience with Shoreline has unfortunately been this way. We purchased a new Axis T22 and most of the discussions were over the phone. Tom our salesman was responsive and we agreed on terms and set up a time for delivery. We live over 2 and a half hours away from Shoreline so I was not able to physically inspect the boat or take it out for a test drive. (These are my issues and not Shorelines) but we did expect the boat to be new and in new condition. I arrived and completed paperwork before actually inspecting the boat and trailer, again my mistake. Went out to inspect the boat and have the salesman go through the features, operation, and cover process. He literally spent less than 3 minutes on this step. I noticed scratches on the boat that were not disclosed and the boat had 6 hours on it. Tom just kind of shrugged his shoulders and moved on. He helped me hook up the trailer and that is where I noticed two of the 4 trailer tires were almost flat. So we pulled the boat up and filled those tires. I made it home without incident but came out the following day to see the tires were low on air again. So we took it out for the first trip and it ran great until we went to use the surfgate to surf. Neither side would move, no motor noise, nothing. Talked with friends that have had Malibu's before and said that was not normal. They walked me through how to recalibrate them and still nothing they would not work. So I decided to do some research later that week. There was obviously something wrong with the system. So I called the store and talked with Tom, he couldn't pass me off fast enough to the service department. The service department said that those should have been working and would have been tested on the boat water test prior to me leaving with it. I told them that no such thing was done and that the salesman did not go over any of that system with me on delivery. So regardless of how this goes, the salesman Tom was horrible at the most important part of his job. Spent no time with us, no help after the sale, and never even did a follow up call. You spend $100,000 dollars with them and not even a phone call or thank you. I would never send anyone I know to purchase something from this marina. Terrible after the sale service.
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June 2021 by Paula Way
Staff have been extremely helpful and professional. You feel welcome the moment you come through the door.We are first time boat owners and they have made our experience very positive.Tom in sales, and Jason in service have been excellent to work with. They made Shorline stand out above and beyond all the other businesses we decided not purchase a boat from.
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April 2021 by Kay Eisenstein-Kucz
Tom Kelly met us after hours we drove 3 hours to see a Bennington. Above and beyond! That is customer service! Showed us the boat we were interested in provided some additional insights. Great conversation great showroom!
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November 2020 by Hal Stetson
Shoreline staff are among the best customer service personal I have ever dealt with. From Clay Hazelberg in sales to Jason Thom, Service Manage and Kenny Griffin in Parts, they all made my recent buying experience great. Not really surprising as they have serviced my boats for about 19 years and always provided great service. Thanks for all you do!
