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February 2024 by Curt Wagner
It use to be a inexpensive store to shop at, but not any more..???
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January 2024 by adam s
Typical b&b
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December 2023 by m r
Love the smells and variations. So many different sense to choose from.❤️❤️❤️
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December 2023 by Mary Gullan
Went to bath and body works South Ridge with a friend yesterday it was a horrible experience! My friend had a coupon and the STORE MANAGER explained how the TWO DAY COUPON works or not! What a joke it is actually a one day coupon! It Clearly states two days !! Well we asked the manager she said it expired at 5:30 AM!!! yeah , WHAT! They are not open at that time so it is a ONE DAY coupon! SCAM SCAM SCAM!! SNEAKY way to get more money out of people! Absolutely Ridiculous! I was upset we planed our shopping time to include the savings offered . How disappointing!
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November 2023 by Angelena Haydon
I have always loved Bath & Body works but over the past years it's become unbelievable!I ordered online to be shipped to my house. A full week went by without the package moving an inch besides being shipped out. I contacted customer support who said for some reason it was sent back to warehouse. ....????? They had no reason why and I asked for my money back. They said they would refund me but before that could happen, the customer support got disconnected.I got someone else by the name Dave who told me it was still being shipped. Wasn't canceled. Wasn't at the warehouse. I wasn't allowed to get MY money back until Nov 15. A full week after it was due to arrive. And a full two weeks after I had ordered it. I asked for my money back repeatedly and he kept saying no, he won't do it. Then he told me if I had such an issue with waiting to contact them by phone. Then he cut the chat.What kind of people do they have working for them???????!I entered the chat one last time only because the original guy said he would give me my money back. Finally I got a guy who gave me my money back without a problem but still had no reason as to why my package went back to the warehouse. This is insane!Bath & Body works is nothing like it used to be. They jumped up their products prices, have deals such as 3 for 3 when it still comes out to $50. $50 for 3 bottles. That's crazy!It frustrates me even more to know that my order was placed through the sale price of $5 for each bottle. 30-some dollars for six bottles is a steal of a deal and now I got ripped off.And they don't even compensate you at all for the inconvenience or the run around or the loss. They just say "Sorry for the inconvenience." Or "I know this is frustrating but..."It'll be a miracle if I come back.
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September 2023 by Jacqueline McMullan
Great employees. Very helpful. Loved the discount sale.
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August 2023 by Don
Candles, soaps, lotions. Fall and Halloween stuff is coming out too. Gotta be careful or you'll have an empty wallet!
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August 2023 by Sierra Deffenbaugh
I haven been going to this location for forever and last night was a lovely experience. I didn't catch names but those ladies were great!
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July 2023 by Gina Powell
All those 90s scents are back! Cool times great deals! Take me back to 1999?
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July 2023 by Karron Moffett
It's always a good sale going on, and they get you in and out..
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June 2023 by Cookie
This is a great place with scents for home, auto and body
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May 2023 by Beach Dreamer
We have our favorite scents, which always keep us coming back. Coupons are very helpful when shopping. Clean, welcoming store. Helpful, friendly service.
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April 2023 by Jason Weiss
Mall prices for scented candles. Not as pricey as Yankee though. Cucumber melon and cherry blossom are the faves
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March 2023 by Joyce Britt
Love this shop! The staff is outstanding. Excellent choice of bath and body products.
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February 2023 by Cynthia King
Staff was super helpful helping me locate specific products for gifts. They also took the time to lookup a specific fragrance for me. I appreciated their efforts