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April 2024 by L S
Sales associate was super nice, didn’t catch his name but he went out of his way to let me know that I would fit into a kid size 6 when they didn’t have my original size. Ended up buying them and saving money. 10/10
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January 2024 by Sie's Diary
I came to the store today. The customer service was suck, they don't even help me out anything, the behavior of the manager was so rude, I don't understand how she can be a manager there lol, I have had traveled a lot and shopping is my favorite but be honest her face and her behav just so bother me. I mean not everyone in there was rude but the girl who I know she is a manager over there just shocked me so much. I want to talk to the manager but when she came over I felt like okay I don't need to talk anymore cause she is whom just makes me feel uncomfortable.
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January 2024 by Tracy Bergmann
Visted here 3 times in the past 5 days for myself and boyfriend. There was a couple people that were working that spoke but most of them didn't and the one that went to get my sizes was clearly annoyed she was there. There was at least 7 people working today yet to get shoes took forever. Customer service is at an all time low.
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January 2024 by Jacob Euringer
Love my shoes!!!
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December 2023 by John Sanchez
Cool place
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November 2023 by Ariel Riggins
The worst customer service!!! The employees never asked to help also when I asked them to help me they seemed irritated. I’m not sure why they are open.
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November 2023 by Oscar Pomales
They sold me a pair of fake Jordan 13s I ordered a size 10.5 and gave a size 15
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July 2023 by ahmad Al hamodi
I bought shoes for my son yesterday he don’t like it I come back to change the say is little dirty very bad customer service bad manger he doesn’t no how to talking
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April 2023 by June Six
Bad customer service, talking each other all the time at the counter, didn’t give attention to the customers
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January 2023 by Nicholas Williams
Ordered Air max 90 shoes online. Correct box arrived, but the wrong shoes were inside the box. So I went to Southridge store to return them. Waited in line for 45min, after some confusion the associate called customer service and told me, that the correct shoes would be mailed to my home. Nobody's contacted me over several days so I reached out on my own . After a few vague responses, I am still shoeless. They are now telling me I need to ship shoes back. But I've already explained 3x that I returned in store. I want a refund + will spend @ foot locker. You have lost a long time customer, I never experienced such horrible customer service
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January 2023 by Mary Kessel
Good luck the owner must not like making money bc there employees are too busy running there mouths in the back instead of helping customers they got 15+ ppl waiting for anyone to come and help them.. needs better management instead of letting these kids sit and do nothing but mess around
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December 2022 by Nicholas Duke
Sold the shoe while I was in line to pay for it.
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December 2022 by Jerry Laster
Love it,fun atmosphere and great employees
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October 2022 by Shaniqua Howard
Brandi & Anthony gave us the best costumer service experience!
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September 2022 by Aamer Ahmed
Service is slow and staff are unapproachable. Always making you feel like you are bothering them. Asked for a size and after going in the back to get it, I waited 20 minutes and they never came back. Same shoes are available at several stores in the mall. Don't waste your time.
