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July 2023 by Kesha Highshaw
My shopping intentions for this evening was to purchase at Journey’s Kidz. However, due to lack of customer service I stopped by Foot Locker. When I entered Foot Locker I was warmly greeted by three (3) sales associates. I perused the store and found a shoe I wasn’t even considering. The young lady who helped me was very courteous and efficient. Honestly, they all made my shopping easy whereas I was willing to purchase another item. Sadly, the item was not in stock. The manager came out and greeted me as well. I was grateful for the service received this evening. From entering and upon leaving, I was acknowledged. I do want to point out that looking for great service you as the consumer have to be pleasant as well. It makes the experience so much better. It only takes one (1) smile or grand gesture to add value to someone’s day! The entire team at Foot Locker definitely checked the “E’s” in customer service; Easy, Efficient, and Exceptional! I highly recommend this store and will stop BUY in the near future!
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July 2023 by Alvear Mcclendon
Shoes always in stock if not footlocker will most definitely order them for you,,, Thks footlocker team””
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May 2023 by Mia Carter
I've never been to Footlocker because sneakers aren't my thing. Hell, shopping at malls isn't my thing either. I was quickly reminded why I don't shop at malls. I went in today with my little cousin, who loves sneakers. I kid you not about 1min of browsing this lady starts following us. It wasn't until I made eye contact with her when she said something. For some reason, I feel like I have to get dressed up just to go shopping so I don't get mistaken for a convict. After I explained to the lady we were just looking, this lady was still following us.
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February 2023 by Rachel Makes it happen
Staff were very helpful and on top of their game. Great service
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February 2023 by Rachel
Staff were very helpful and on top of their game. Great service
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December 2022 by Al P
I quit going here years ago because the young workers just didn't care about the customer or a sell, just each other and the music that was too loud. This time back was much better, it's about time.
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November 2022 by Jerry Laster
Great service but no Jordan's
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October 2022 by Big Jeff
Been shopping here for years never had a problem
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October 2022 by Cory Bliesner
You want to spend some money on shoes great place to go
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September 2022 by Jane Doe
Love the selection of new items, new prints and new colors of clothing and shoes! Store was super busy but everything was still organized and the line went quick.
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September 2022 by Heat Bail
Two people at a time in the store I don't think so.
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September 2022 by Katie Stempel
Why do I need to wait in a line to get in?
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July 2022 by Troy Klosinski
At Southridge mall location and the store is not open about 8 customers outside waiting and the there Employees are at the new store JDs and no one is at there store. What a way to treat your customers.
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June 2022 by Raymond Brown
people their are cool but needs a better selection of shoes, had to go to the mall to get some decent ones that didn't have the boxes all dented up
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April 2022 by Nimrod Allen III
Selection is good and service is nice. The staff is patient and helpful.
