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July 2023 by Emily Graham
What A Change!After a difficult experience settling into another facility, our family found Harbour Village Senior Living. Our loved one moved into Assisted Living and was soon followed by his spouse. We noticed improved quality of life, health and safety. The care team is compassionate, responsive, respectful and friendly. They’ve dedicated time to build personal relationships with our loved ones and made the aging experience easier to navigate for our family. We are so grateful to our HV partners for providing great health and home.
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May 2023 by Rayona H
DO NOT SEND YOUR FAMILY HERE! I worked at Harbour village for a little over a month and it was one of the worst experiences I’ve ever endured. The management team is horrible the residents are getting the wrong medications or not getting it at all most days. Some of the residents have really bad untreated UTI’s and Rashes up their backs and once communicated to management nothing happens. Staff leave the residents on the floor for hours without checking in or picking them up residents are not being properly showered or cleaned. Almost everyday is short staffed and most of the workers on overnight sleep throughout the night while the pagers are going off. PLEASE RUN FROM THIS PLACE I’ve contacted the state and provided the pictures and proof I have.
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March 2023 by Miyoko Mill
Wonderful staff and administrative team Answered all of my questions regarding the facility.
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March 2023 by Xavier Boddie
Latoya has always shown great customer service and she has professionalism. She deserves a 5 out of 5 everytime…
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October 2022 by jim koch
Great staff..very attentive and responsive to my mom's needs. Great social activities available . My mom is happy to be in the assisted living setting. Facilities very nice and clean.
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October 2022 by Mike Haase
I moved my father in this facility in July. He was lonely in his house after losing my mother in 2021. My father instantly met wonderful residents, who are eager to greet & make friends with new occupants.The staff is extremely friendly & attentive. The food served is restaurant quality. The management staff is also friendly & incredibly responsive.My father made an instant transformation to happiness. I highly recommend this facility to any senior looking to improve their lives. It’s the place to be as you age.
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October 2022 by Dianne Tice
I have found satisfaction in knowing that my husband is in a safe place and is being given the care he needs. I visit him daily and I am greeted with a smile by the staff when I come.They are friendly and include my husband in the activities occurring during the day. I never find him sitting in his room alone. I find this is the best place for him at this time of his life.
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June 2022 by Kim Young
If i can rate this place a zero i will this is a horrible place to work and put your love ones they always short on staff , the caregivers there work extremely hard to help our love ones they are really appreciate management or very rude oneday i was bringing my mom in from her doctors appointment i heard the executive director telling one staff to “SHUT UP NOW SHE’ S TALKING “ very rude for someone to tell a person. We really appreciate the caregivers they are amazing
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June 2022 by Sharon Eva
Walked into a clean and friendly atmosphere. My tour person answered all my questions and the building I saw (memory care) was exactly what I was hoping for. Everything they offer makes it feel like home and a safe place for our loved ones to live.
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April 2022 by William D Klitzkie
A great overview of the facility was provided with ability to observe and interact with residence who were engaged and share their experiences and provided a impressive contribution to the over view for the facility. only problem is that we will need to downsize at this time. It was a nice facility with great staff and residence.
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April 2022 by Christie Jensen
I had the pleasure of being invited to Harbour Village for the Greendale Chambers Commerce annual event. The food was phenomenal. It was refreshing to see a community promoting themselves and building each other up.
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May 2021 by Billy Borski
It's a beautiful home for anyone's elderly parents or grandparents, it's super amazing activities and elegant dining, and most of all, secure and safe with a very caring staff that makes the next chapter the best, which won my heart. I know it's right for my parents. Please check out the website, This may become your path.
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March 2021 by Jodi Ellis
We moved my father in law in 5 months ago and he really loves being there. It's a very clean, welcoming facility that has the feeling of home. The staff is always friendly, helpful, and very understanding. They truly want the best for their residents. Debra Barth and her staff work very hard to ensure all residents feel comfortable and safe- especially during COVID. My father in law loves the food there too! Lots of variety and always has good flavor.I would recommend Harbour Village to anyone who is seeking a senior living facility.
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March 2021 by Janis Brylow
Outstanding communication with management regarding any concerns from the residents.
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March 2021 by Judith Mikolajczak
We moved to Harbour Village 18 months ago and have never looked back. This is the only retirement community we considered because we knew it was a good experience for a relative who also lives here. We wanted the privacy of our own apartment but since we no longer drive, needed transportation for medical appointments. We immediately felt welcome by staff and the friendly interest of other residents we met over dinner. It was like living in a college dorm only classier! We enjoyed group games, exercise and yoga, bus outings to movies and community events, a book club, an art studio that included novices like me, and delicious dining room meals, expertly served.And then the pandemic struck. We’ve been having meals delivered to our apartment. We wear face masks and keep social distance with others. All along we are informed of CDC guidelines which are religiously followed. Our director succeeded in arranging on site COVID shots for all staff and residents. Slowly some activities are being resumed with strict safeguards. In fact we have never felt unsafe because we know the effort that goes into keeping best sanitary practice. We know the “new normal” will be different but what remains the same is that we are really happy to be here.
