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August 2023 by Tee Gee
Great customer service ? got my family all hey dude slip Ons and I dealt with Christine Christy Maybe with a k but she was excellent attitude was ? she got use different selections if they didn't have the size. Mall has alot of traffic so i know how busy it can get so thank you for the service
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July 2023 by Local Card Guy
Great customer service ? got my family all hey dude slip Ons and I dealt with Christine Christy Maybe with a k but she was excellent attitude was ? she got use different selections if they didn't have the size. Mall has alot of traffic so i know how busy it can get so thank you for the service
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July 2023 by Kesha Highshaw
First Journey’s Kidz, then the adult store. Unfortunately this evening I didn’t receive great or decent customer service at Journey’s. The two (2) young ladies definitely didn’t provide the three (3) P’s in customer service: professionalism, patience, and a “people-first” attitude. As quickly as I entered, I was gone, but there long enough to check out the selection of women shoes. No “Hello”, “May I help you”, not even a smile. So since step one was missed, I was not acknowledged and my presence wasn’t welcomed. When I entered the store I greeted them with a “Hello and smile”. Maybe they didn’t hear me because the music was super loud or maybe they just wasn’t in the mood to be there. I don’t know, but I hope it gets better…sooner than later!
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July 2022 by opeace 1046
RJ was super helpful! Will definitely be returning :-)
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June 2021 by Richard Webber
Terrible Terrible Terrible the manager Bradley had an attitude with me when I asked if they had any socks for sale and apparently an attitude with some of his coworkers as well as he talked to them unprofessionally. Definitely not someone you should have hired there if they can’t be professional, especially to the people they work with.. Don’t know if it was his first day on the job or what, but he seemed like a manager and a pretty terrible one at that. Never shopping there again.