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January 2024 by sydney paget
Marie C., the branch manager, is amazing. I've worked with her a few times and she's always very thorough, no "i" undotted, no "t" uncrossed. You're in good hands with her. In fact, I've been with this branch for about 25 years, and I've always felt safe with them.
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September 2023 by Hadi
We had a great experience with Marie. My fiancée needed to open a bank account for the first time as a new US immigrant. She has an SSN and sufficient documents, however we ran into identity verification issues trying to open an online bank account from other institutions. I have been personally banking with north shore bank for about ten years. So I called this branch and explained the situation to Marie and she was sure that my fiancée had enough documentation to be able to open a checking account. So we made an appointment and went to the branch to set it up, Marie went above and beyond to help us and took the time to review everything with us carefully. The bank account was successfully opened. I highly recommend this branch and working with Marie is always an a pleasure.
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August 2019 by Bobbi Michalski
Their customer service I feel is one of the very best.. everybody is super nice & very helpful I would highly recommend this bank to anybody that wants that friendly neighborhood bank feeling..
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October 2017 by Enna Sarkanjac
I have banked here over a year and they are very helpful here. I could name a number of workers that have given me helpful, true advice about money and how to manage it. They're always nice and polite. Carolynn was still very polite towards me about my negative situation and handled it very well!
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September 2017 by Lori J.
I went through the drive through here and the teller was extremely rude and sarcastic. I tried depositing a check for my daughter because she was unable to with her work hours. The check was signed by my daughter, my daughter and myself are both customers of this bank and they wouldn't let me deposit the check. I could see if I was trying to withdraw but it was a deposit and there was even a deposit slip filled out! I asked to speak to the manager and both females were rude and sarcastic, they must be friends outside of work because of how she stuck up for the teller and put the customer down! I informed my daughter of the situation and she then called the bank and my daughter was told that I was lying and was trying to out me down, not a good thing to say to my daughter, she let them have it! I wish this bank wouldn't have bought Layton State Bank out, anyone I talk to that deals with North shore doesn't like it. I will be switching banks and so is my daughter. Stay clear of this bank!! Hey got a one star because I had to give something, it should be a negative number.
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September 2017 by Dal Pik
I have bussines acc and 2 other acc with 10k+ in it and this bank location would not let me take 2,500 at once, they say they can give me only 2k because if they give me more then 2k they would not be able to work for rest of the day, are you kidding me ??? Most likely am closing my accounts with this bank !!!
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May 2017 by lily Rose
Some of the bank tellers are rude
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January 2017 by Alexander Humphery
They was ready nice to me