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June 2023 by Katie Asher
My chair has been broken since March 2023. Now the part won’t be delivered until June 2023. The store and corporate have been no help in getting the part sooner. So frustrated
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August 2022 by Mike Quigley
Overpriced garbage 2300 for a recliner that broke after less than 2 years Warranty is a joke sure they'll come and fix it for $100 an hour labor Don't buy this garbage
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August 2022 by JaRaye Sanders
Great place for furniture... Great guys helping ...
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June 2022 by Sheree Hendricks
We bought a couch, love seat, ottoman and a recliner. Very expensive. The recliners fabric was made just like the display. The fabric wore out so fast. Discolored also. Now we have a (well built) ugly chair that's been down in my basement for quite awhile. Very disappointed. Will not shop there again.
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June 2022 by David Bates
Penny Mustard is the most racist, stereotyping store and staff (Ann Schraufnagel) that I have ever had the horrible experience of coming in contact with in my life. I visited this store to purchase a 16k bedroom set. The sales person questioned me twice about my ability to afford the bedroom set. Ann then tells me she needs 25% down to order the bedroom set for ME, I later find out that this is not the case, the store requires the sales tax to be paid on custom orders along with approval for a credit deal. Then when I asked for a color sample to take home and return she wanted to charge me 19.99 and told me it was a wine holder. So when you spend 16k and want to confirm the color you have to purchase a board with a hole it for 19.99. Oh, I forgot to explain, I showed up in dirty sweat pants and shirt. Clearly she stereotyped me because the next day when I returned she didn't recognize me and told me a completely different story. I'm pretty sure if I were black she would have called the cops on me. Don't waste your money with this type of store, just boycott them from any future sales.
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February 2022 by Jason Curtis
Distribution center is what it is, a large warehouse will all the stuff ready to be sent out. This review is on the Clearance Center.The Clearance Center is very random as you would expect. But everything is labelled appropriately and setup up, so there's no real digging or seeing something you can't sit-in/open drawers/etc. Prices on these clearance items are highly discounted and also delivery on those items is still available.
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August 2021 by Milan Bekrich
Awesome furniture and staff. Stop in! Thanks everyone. Milan.
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May 2021 by Karissa Bowman
Mikayla is an artist! We came in with random thoughts and ideas of how we would like a sectional. She created the perfect sectional for us and we get to enjoy it! Everything from the color, size, shape, firmness, design, etc. She created a masterpiece for us and we are truly grateful. Also, delivery drivers are top notch! Louisted and Dawid were professional and courteous. Penny Mustard - exceptional customer service from beginning to end. And now you have lifelong customers! THANK YOU MIKAYLA!!!
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March 2021 by Emanuel Begos
In January, purchased a custom leather recliner and they said it was going to take about three to four months and it was done in about one month. Delivery was an option, but I saved money and time and just picked it up. Great experience and fantastic purchase along with 38 months free financing, very happy with this comfortable recliner
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February 2021 by Lone Storm
Occasionally there are some good deals here
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November 2020 by Lindsey Anderson
Penny Mustard offered the best customer service we have ever had from a company. They were committed to making sure we were 100% satisfied and kept us well informed of the status of our furniture order. We highly recommend this company. We also loved they have numerous showrooms with displaying different products. This company is loyal to their customers-regardless of the customer's price point.
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September 2020 by Operations Manager
Great people to work with and they stand behind their word...pleasure to do business with...going tonight to look at recliners as a matter of fact!
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January 2020 by Casey krueger
We just left Penny Mustard and are thrilled by the attention and service we received while shopping there. Michelle was tremendously helpful, but not overbearing or pushy. She helped us design our new family room furniture. She used an educated, no hassle approach. We will never shop for furniture anywhere else!
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December 2019 by JoAnn Ash
Excellent sales people. My husband and I purchased a sofa and chair. We left feeling like we invested in quality items and were very happy with our purchase.
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December 2019 by Patty Przybylka
Not about family or community would never shop here when they don’t respect the neighborhoods or the previous business owners
