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August 2023 by Sharon OStrowski
I went to the Rue 21 store today ,August 22nd which is located within the Sorthridge Mall. The store was supposed to open at 10:00am. I waited until 10:20am as the employee within this store told me that he could not open it until the manager came in. Perhaps someone needs to tell the manager there the store hours. Will not go back there.
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July 2023 by James Geiger
Friendly staff, great selection on clothes and awesome prices!!
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July 2023 by Carmen Krakar
Friendly staff, great selection on clothes and awesome prices!!
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July 2023 by Christopher Harvey
Where do I begin... The order was place on Monday morning. As of Saturday I was told my order wasn't ready because no one completed it. Was told to cancel the order but the website says it's too late.Then was told to wait for a call that never came. I'm going on vacation so I won't be back anytime soon.Asked could I jus grab the items off the shelves and was told No.Never ever shop here. What a waste of time. AVOID!!!!!Update...My order was canceled because one of my items "wasn't" at the store. But its funny... I went to the store and the item was sitting on the rack. Smdh
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October 2022 by Jane Doe
Friendly associate help me find the correct size and honored the sale price that was for an order I placed online and they didn't have my size in store. The clothing there is super cute right now! Loving the new arrivals!
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September 2022 by Devon Phillips
Good deals on clothes that fit the style
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July 2022 by Jose Perez
Jus yesterday i stopped in on fathers day to find me and my daughter matching outfits and let me tell you Nicki is Amazing she truly went out her way to help me find our purple n white outfits and our perfect sizes. Nicki wouldnt give up easy when we were having a difficulty finding something my daughters size. Also Nicki has great fashionable taste as the outfit she found me was absolutely stunning. Nicki also helped suggest me items such as colognes. At the end of my hro2sing Nicki knew all the deals and helped me lock in our outfits at the best prices ive ever seen. Price was so great it was a steal. I will definitely be coming back. Thank you , Nicki ! You Rock , keep up the great work.
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July 2022 by Janae Perkins
I had the worst experience I have had in a retail store in a long time. I understand the store was closing in 20 mins, but I came in and wanted to buy three shirts. I had them in my hand and standing at the register and the sales person was having a full blown conversation with the other associate about McDonalds. I stood there waiting for them to finish the conversation so I could by my shirts. No one acknowledged my existence. I stood there for 10 mins and nothing. I got so angry I literally put the shirts down and walked out. That’s ridiculous. I work in retail and there is no way in heck I would still be employed if I treated customers like that. Imagine how many times this has happened. If you want people to keep coming back to your business, I would think you would actually want to sell things. Don’t ignore people who want to give you their money. I will never beg ANYONE to take my money. Do better with your associates, please.
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June 2022 by Janae P.
I had the worst experience I have had in a retail store in a long time. I understand the store was closing in 20 mins, but I came in and wanted to buy three shirts. I had them in my hand and standing at the register and the sales person was having a full blown conversation with the other associate about McDonalds. I stood there waiting for them to finish the conversation so I could by my shirts. No one acknowledged my existence. I stood there for 10 mins and nothing. I got so angry I literally put the shirts down and walked out. That's ridiculous. I work in retail and there is no way in heck I would still be employed if I treated customers like that. Imagine how many times this has happened. If you want people to keep coming back to your business, I would think you would actually want to sell things. Don't ignore people who want to give you their money. I will never beg ANYONE to take my money. Do better with your associates, please.
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April 2022 by Rosana Hernandez
Waited 20 minutes while the staff were talking to each other. There were several people in line. Majority left there stuff and just walked out. Lost business because personal issues were more important.
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December 2021 by lori gwiazdowski
Was double charged for an item. However the staff was amazing.
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June 2021 by Janette Sanchez
One of my favorite stores, I keep on going there for any perfumes, some clothes and accessories.
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May 2021 by Alexandra Shelvik
Like this store is been lacking in its normal amount of selection it seems. Love this store non the less
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April 2021 by janina komar
Love love love this store . They are finally bring the plus size clothes into the store and it has such great styles . I wish I could rate 100 cause I jist love them
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March 2021 by Karen Erickson
The is clean an organized. People were polite.
