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April 2024 by Annette Schmitz
Rude, unfriendly staff. I went to return shoes and they just didn't want to be bothered. They argued with me about the return (the shoes were still in the wrapping as they were the wrong size) wouldn't give me my money back. They insisted that they couldn't receive these shoes per company police. I brought back a pair of my husband's shoes a month ago and there was no problem. I will never do business with this company ever again.
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April 2024 by sis burns
The just stood around didn't ask if you needed help
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March 2024 by Jesse Sanchez
Get what you need
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January 2024 by Gabriel Helkowski
I ordered a pair of Timberlands and paid cash, they were lost in shipping and they made me wait 3 weeks, then sent me a gift card with nothing for the hassle. Then theirsystem didn't want to give me my money back. Terrible, terrible experience. The local employees were great but the overall companies policies and customer service are horrendous. I highly recommend staying away from this place.
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October 2023 by Melissa Ostrowski
Store is always pretty neat and clean. Shoes are a little pricy and more staff is needed at the check out counter.
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September 2023 by Mike Ramos
Nice large selection and the prices are great ?
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August 2023 by CustomMade Closings
Great selection in all types of shoes & boots. This location has especially nice staff.
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August 2023 by Vanessa Valerio
Very rude and racist staff especially sue and Vanessa very poor way to attend. I never had a problem with shoe carnival until now.
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June 2023 by Ralph Maschmeier
Good selection of foot wear. Easy to find very helpful staff.
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June 2023 by Derek Quad
Very very very poor customer service when I went here. The short girl with blind brown hair was rude and not helpful at all so I walked out. Won't spend money in a place like this having worked in customer service.
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May 2023 by Traci Gondek
BEST place to go for a great selection of shoes! I found the pair I wanted within five minutes. They have fantastic prices, and my partner also found a pair for himself rather quickly. The employees are fantastically friendly and work hard, as noted by their overnight renovation. The store looks modern and it's easy to find everything.
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May 2023 by AYaniece Pierce
They were very helpful when the cashier didn't know she asked for help and was assisted quickly. When more cashiers were needed, they showed up promptly. They were able to help me with an online/ instore order. They were professional, understanding and patient with me.
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April 2023 by Favi
Extremely rude staff. We were standing in line and they completely ignored us. We then stepped up right in front of a cashier and she also completely ignored us. She then started talking to the cashier next to her. Some guy ran up and the lady called him in front of us, maybe cuz he was white? And we're clearly not. Reminds me why we haven't come in years.
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April 2023 by Sabrina Villalobos
First and last time coming here!!I just went in to the store and the man with long hair was just watching me and my kids, If there is no kids allowed they have to have an advertising, and if they’re was thinking I’m going a stole something that is racism. He was just following us!!
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January 2023 by Bethany R.
Went in today and had such an unnerving experience with one member of the staff. She seemed very irritated that my partner was trying on multiple pairs of shoes. She stared at us a lot (no friendliness, no asking if we need help...just staring) and when she finally did say something to us she felt very short. Other employees were fine there, but I would not go back to this location. In addition, very limited options for wide feet. Prices are good.
