Spectrum Store, located at 5200 S 76th Street in Greendale, WI, offers comprehensive broadband Internet services along with mobile and cable TV options. Customers have praised the store for its exceptional customer service, highlighting staff members who go above and beyond to assist. For instance, one customer shared how a team member quickly replaced a damaged modem just before closing time, ensuring they could work from home the next day. Upgrading services is straightforward, as noted by another reviewer who received a new modem delivered promptly and found the return process quick and efficient. Installation services are also commendable, with one customer appreciating the timely and high-quality work provided by a technician who treated their home with care. Additionally, staff members are recognized for their efficiency and kindness, as demonstrated by a customer who expressed gratitude towards a representative who helped save them money during a service switch. The store's location is easily accessible, situated next to TJ Maxx, not inside the mall, making it convenient for customers to visit for various needs, including billing and equipment returns.
We returned some cable boxes and old router/modem, and upgraded our Internet. Kevin, at the Greendale Store, is an outstanding customer service rep. He was professional, knowledgeable, and so very helpful. Great service that has kept us as a customer! Thanks Kevin!
March 2025
They're always willing to go above and beyond for their customers! Our modem got fried in a power outage. Laura C. helped us replace it same day (about 10 minutes before they closed!) so that we would be ready to work from home the following day! 10/10 customer service from her!
March 2025
After trying different providers I will stay with Spectrum for sure
