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March 2024 by Alex Vasquez
Received a lot of help on my new phone.
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February 2024 by Frank Rumoro
Staff was bothered by our presence. Clearly didn't want to help us. We were the only customer in the store. After 9 yrs of loyalty I was contemplating switching carriers. Now my decision is clear.
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December 2023 by Compa Monchiz
If I could give more stars I would Evelyn is a amazing worker she helped me with my phone purchase and set me up with a good plan hope she gets promoted to store manager she DEFINITELY knows what she’s doing
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November 2023 by alfredo ramirez
CHRISTOPHER IS AMAZING. Most reliable and trustworthy t-mobile worker I’ve ever encountered. I knew what I was signing up for, nothing shady a very straightforward, simple and, speedy process. Thank you boss man.
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November 2023 by Dawn Norman
Christopher was so pleasant. He was very knowledgeable and made me feel very confident that I was getting the best deal for my buck.
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October 2023 by Jessica Lopez
I went in a few days ago to fix my husband's phone & walked out with 2 new phones for my husband & I & of course with a cheaper bill & all thanks to Evelyn who helped us that day. Thank you so much Evelyn for your patience & help you're the best.
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October 2023 by Abby Hough
I can't thank Christopher at the Mall enough for the awesome service. As someone with dyslexia, I often find tech upgrades overwhelming but Christopher made the process smooth and easy. He helped me choose what phone I wanted and ensured everything was set up perfectly. He even fixed an issue I had with my App store not letting me download any new apps. He made me feel welcome and made me feel like a valued customer throughout the whole process.Thank you for going the extra mile:)
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October 2023 by Jacob Reigh
Chris and Ray are LIFE SAVERS! If you go to this location please ask for one of them because they really went above and beyond. They helped me switch my phones over from AT&T and it could not have possibly been any easier. They got all the information to transfer my number and got me a great deal on the new iPhone. I recommend this location HIGHLY because I haven’t received this level of service in years.
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October 2023 by Cearra Stinson
I just had a very unpleasant experience with the store manager, Christopher W who was extremely rude and lacked the great customer service that T-Mobile is known for. He seemed agitated as if he didn’t want to be at work and was even rude with the customer service rep I had on the phone to verify my account. Can’t believe he made it to a management role, and would advise that he receives more training on customer service & the customer experience. I will never be coming back to this location.
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October 2023 by algsmoove
I worked with Raymel , Chris and Isabela. They gave me phenomenal service and were very helpful. I would recommend them to anyone looking for a new phone. Very attentive and knowledgeable of the product.
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September 2023 by Jomarlliam Torres
The rep here is awesome… thanks again for all your help Evelyn!!
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July 2023 by Larry Menconi
Bought a phone clerk said I could keep my number and to come back the next day he would set it up came back said he couldn't Do it WOULD NOT REFUND SAVE YOUR IM SORRYS
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May 2023 by Nayeli Leon
Very wonderful experience after such a long path we were able to get all phones figured out thanks to Ali and David❤️
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April 2023 by bigbang4540
I had a great experience with a young lady Eveyln who is aTmobile rep at the Sothridge location. She helped me with no problem and had a great attitude and very knowledgeable. I recommend this location and to work with Eveyln , she'll take good care of you.
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March 2023 by Heng Huynh
David and Ali were amazing!
