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December 2023 by Andrea Weary
good customer service.
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October 2023 by Scott W
Picked up a gift certificate. Friendly staff.
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October 2023 by Kassy Novell
This place is dangerous. For your wallet.They rope you in with things like clearance sales where you get 70% off already marked down prices. Then if you sign up for their rewards program you earn "Torrid Cash" which when they run their Torrid Cash redemption period, it's essentially 50% off. It breaks down to $25 off a purchase of $50 which is not hard to do there since full price items are usually pretty pricey.And then, to make things even worse for your bank account, the staff are really nice people, so of course you'll want to go back for chit-chat because not only will you get into good conversations over what books or tv shoes they recommend, but then they also keep you up-to-date on all the promotions and deals and remind you if they don't have an item in your size in stock, they'll order it and ship it to your house for free. So really, enter at your own risk. Make sure you save up, because you're gonna walk out of there in debt if you don't. Now pardon me, I have to stop writing, I have to launder this giant pile of clothes I just bought.
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June 2023 by chino ibarra
Very helpful staff and nice prices..
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June 2023 by Dianne Kreutzer
Torrid has the best leggings. Yes they're expensive but very worth it. However, at least visit they had almost NO leggings. Big disappointment
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April 2023 by AG Lopez
O.k....my woman really hates shopping. She orders EVERYTHING on line which is a crazy way to shop but due to her physical limitations I decided to take her out to get some new/spring clothing.I worked with Becky before cause she really knows how to work with a customer. She is above patient with people.Yes, this is very unique for a guy to write a review for a woman's apparel store but this store had alot of choices for her.As a side note - the music playing it this store is excellent, even for a 66 year old green guy. When are they going to put the small pub in for customers. That would be incredible.
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February 2023 by Kelly W
I was there earlier today. I was greeted and helped all the way through the transaction by Sherry. She was absolutely amazing, sweet and patient with me. Shoutout to all the girls on in the store. YOU GUYS ROCK!
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January 2023 by L Wash (KreativeExpressionsByLola)
I spend hundreds with torrid instore and online yearly and this was my first time driving it to this location. the store had a bad stentch and the store reps wouldn’t assist me if when I asked where a specific item would be located.
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September 2022 by France Katz
I love torrid clothes, however the staff threw me off a bit... I picked a shirt off of the clearance rack (there was many of the same shirt along with it ) I was told that it was done by mistake and that it was that shirt just a different color that was on clearance. (By the manager with an attitude :/ )... I do understand the mistake but since there were so many there I believe that the clearance price should have been honored... ( With a good attitude)
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September 2022 by Jessica Kapellusch
The clothes fit well and they aren't "old lady" clothes. The styles are youthful and range from casual to professional and everything in between. This is my go to store for plus size clothes and shoes.
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August 2022 by Katie Kadaver
Friendly staff and usually a decent clearance selection. They seem to be open consistently now, which is much appreciated.
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July 2022 by Samantha Schneider
Friendly staff. Variable hours due to staffing are understandable but inconvenient. Pricey clothing.
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July 2022 by Natalie Otter
I wanted to pick up an order that was placed for me.. The store closes at 7pm supposedly but when we went to pick up my order around 5pm the gate was closed and my mom was told that corporate told them to close two hours early? It is a little frustrating when some people do not get out of work until after 5pm and depend on those later hours to pick up their orders.If you are only open till 5pm, please change your hours online.
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July 2022 by Karrie Krueger
Worst customer service out of all the locations I have been to, unfortunately other locations in my area do not sell swimwear and shipping times have been absolutely ridiculous. Posted hours of operation are not accurate as their sign says open at 11am and it is now 2:40 pm and the store is once again closed.
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June 2022 by Trisha Wendorf
Much bigger & more selection than Milwaukee area stores.