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June 2023 by Adi Vaidya
Helpful staff
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May 2023 by Angelina Is so Different
Angel ( the manager) was a whole vibe!!!! I appreciate her professionalism and how helpful she was with making sure my daughter left her store happy!! I never had customer service like this before from a clothing store and she surely made us comfortable within her presence!! I will be back to shop!!!! Thanks Angel for all your help!!!
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April 2023 by L Holloway
Dana was very helpful. She saved us a 2 hr drive. The dress that we wanted was not in stock at the Southridge store. She found it at another store in the district and had it shipped to Southridge. The dress made arrived within 2 days. She was very prompt about notifying me that the dress had arrive although I missed her call twice. Her excellent customer service was greatly appreciated. Thank you Dana!
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December 2022 by Krizty Marie
I shopped here today. The merchandise at this store is gorgeous, so no points docked for merchandise. However, customer service is TERRIBLE!!! The ladies were not helpful at all, their tone of voice is very rude, etc. I do not recommend shopping at this location because of the employees. I went to the Windsor at Brookfield mall directly after and was greeted and treated way better!
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November 2022 by Nick Smith
I actually loved this store up until today. I received the worst customer service in retail I’ve ever experienced in the store today. I had the assistant manager yelling at me in front of all customers. I asked her to give me the district manager’s phone number and she absolutely refused. I asked her name and she said she doesn’t have to tell me anything. As I walk into the store I see her leaning on the counter, nobody even acknowledges that I’m there. So I ask who is the manager she whips around and says I am an asked me do I have a problem. I politely say no…and she Proceeded to yell at me I asked her for her name and info and she refused. I literally live 10 minutes from the store and will not return because of her attitude. @Windsor please do better with hiring team members and managers. I’m very disappointed
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October 2022 by Olivia Wobosel
Cecilia, Dana, and Lana (If I recall correctly??) were extremely patient and helpful when I got there at the last minute and needed to find a dress very quickly. They helped me zip up the dresses and gave honest feedback as well as patiently waiting while I figured out a debit card issue. 12/10 ?
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May 2022 by kurt markham
Wow,neat colors on dress's. & Under $30
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April 2022 by Mrs Sara Ninham
50 % off hats and Jewelry but indeed was not on sale. Cute stuff, just false advertising.
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March 2022 by Sam Regalia
I always love shopping here! They have higher end dresses like prom dresses as well as everyday wear. Their sizes tend to only go up to large or XL so if you're looking for plus size this isnt the place. Other than that they have a great selection to chose from and a great social media presence as well. 10/10 recommend
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February 2022 by Jessica Colleen
Being open when the mall is open would be nice.
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October 2021 by Randy and Ashley Durham
This store has cute dresses for homecoming, which is basically its only saving grace. There was exactly ONE dress available in size XL, everything else was XS, S or M and a small handful of L. What the heck is that about?! And then there was only one person to check out customers during homecoming season on a weekend. This store desperately needs realistic sizes for teens AND more employees to be checking people out. They were friendly enough but WAY understaffed. I’m currently standing in line and there’s 18 people waiting to check out. RIDICULOUS.
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August 2021 by B_ Ivonne_
They were suppose to be open at 12. It’s been 40 min and I’m still waiting for the store to open. There’s no sign and all the lights are off .
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May 2021 by Barbie Doll
Missing out on $$ ....wanted to shop seen other people walk up to door & they are closed.Mall is open until 8 pm, WHY would they close at 7pm ???
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February 2021 by Matt F.
This mall is pretty big, the largest in Wisconsin. It's lost two large anchor stores over the past few years. The insides of the mall and all the entryways are clean and modern. With new looking floors and glass railings. The mall has a lot of potential still, the new owners just need to invest and try and get smaller decent stores in the mall. As long as it's kept up the mall should be able to succeed. Replacing the burned out and dim lights inside would also help the mall, bring in more restaurants might help too.
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December 2020 by Yessenia G.
I went there to do my Christmas shopping and it was a calm experience. Stores weren't too crowded. Everything was organized and very clean, lots of stores to shop from. The eating area was clean too. I would totally go back to do my shopping there.
