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December 2023 by Karen Premetz
Staff is friendly and takes great care of our senior dog. Highly recommend them.
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December 2023 by Kiley Cameron
Good experience here with my two cats and senior pup! Friendly and knowledge, always able to get in when I need to.
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November 2023 by Julia Bahr
5/5 stars for BanfieldI am very shocked to see several bad reviews, several of them I disagree with. There are so many reasons why I love Banfield.I love the Pet WELLNESS plans, as a young pet owner with many kids and unexpected bills, this is an amazing plan to budget for keeping your pet healthy. A low cost monthly amount comes out of my bank account, and with that I can come into the vet anytime with 0 fees! Unless futher treatment is needed, which is then discounted because I am on the plan. My dog ended up having pink eye, came in for no cost- then they prescribed a medication which was 60.00 at the clinic, I found it for 13.00 on chewy. When I asked if I could get it off of Chewy, they were glad to help get the prescription sent over to chewy. They were all about helping me and my pet out.I saw a prior review about them taking someones dog to the back for a exam. This also happened to me. My dog was acting very weird once exam time started. They asked to take her to the back. I agreed, as I saw her acting protective over me. Biggest part of this is they "asked" me if that was okay. If I said no, they would have just done the exam in front of me.Overall staff is very helpful and friendly every time I have come in to the vet. 10/10 would recommend.
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October 2023 by Mister Payne
The staff here is very considerate to myself and my kittens I had brought in to be seen. Very informative and would highly recommend!
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October 2023 by Belinda Berdes
I needed fluids for my deteriorating 18-year-old cat who I rescued as a kitten in 2005. He is my baby and it's been of course a hard two months. I got to the office and the vet demanded I also buy the tubing which I already have and the price is $100. I reminded her I was quoted $16.00. She said that I buy all for $100 or I get nothing. My cat is dying and she doesn't care about getting him what he needs; only about MONEY. I've had animals all my life and I've bought fluids many times. I calls another vet I'd seen less than a mile away. They sold me 1000 ml fluids for $16.00. Stay away from Banfield. If the vet will be this dishonest toward me and contribute to my cat not getting what he needs at end of life to make $84.00, she and Banfield in general will always male their number one goal profit made ethnically or unethically. Do not trust them with your family member's health and life. Cold. Greedy. Despicable.
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September 2023 by Sydney Nicole
I heavily do NOT recommend this “clinic”. I walked in with my very sick cat and Linda at the front desk had the audacity to say “we aren’t walk in. Appointment only. You need to go to the hospital anyways, that cat is going to die”. Like, EXCUSE ME?! Why tf do you think I’m here??? I then went to a different hospital who helped get my kitten temporarily healthy until he passed away. Moral of the story: BANFIELD PET HOSPITAL IS A JOKE. Rude staff, awkward environment, and extremely uncomfortable situation all around.
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August 2023 by Karina L.
My dogs are my absolute life and I brought my one dog in because she was sick and we saw Dr. Sue. Dr Sue has always been great with my pups since I started going to this location, but she is especially great when it comes to sick pups. She did everything she could and was professional and kind. I would recommend Dr. Sue and all of the staff, I have never had a bad vet tech either. Thank you Banfield staff!
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August 2023 by Fernando M.
FANTASTIC. All around great staff who care for your pet and the Optimum Wellness Plan is AMAZING care that includes most things you'd need for your pet (vaccines, appointments, tests, etc.) The Doctors and staff are world class! Highly recommend.
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July 2023 by LVEABLE_AISHA
Very nice pet clinic wonderful staff that truly care for all animals
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June 2023 by Donna D.
I paid over $600 for the pet plan for my cat because I wanted the dental cleaning done. My first visit was April where they examined my cat. Set dental cleaning for May 17th not done.They rescheduled it to May 22nd. Then rescheduled again to June 30th. I took her in today and was told the lab machine wasn't working. Now rescheduled again for September 1st. The veterinarian however did get her straightened out with her seizure medication. The vets were also available when needed to discuss issues over the phone. I will not renew the pet plan. I think it's best to pay as I go.
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April 2023 by Galaxy Class
Called to check and see if they have or can get a prescription pet food for our cats. The woman acted like it was a bother and asked to put us on hold. Instead of being put on hold we were hung up on. Save your time and go elsewhere.
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March 2023 by Margaret Leone
Very informative, kind, pet focused (not sales focused), and affordable!
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January 2023 by Rachel Wick
They’re very nice and seem to really care about the animals! Great first time there today.
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January 2023 by Michelle Willms
The staff is just amazing our pups love going to the vet
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January 2023 by Kevin Kollmann
Got in and got great service!