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January 2024 by Jeff Glotzer
Disrespected and trivialized. I came in a 445pm and found myself with a lack of customer service across the board- because staff wanted to go home at 5pm. First, I went to the bakery counter and the attendant takes off after helping a customer, despite me standing right there. I blew it off and got some prepared cake instead. Then within 5 minutes later I went to the checkout aisle (#8) and the female attendant yelled at me rudely, 'EXCUSE ME, I'M CLOSED!', just standing there with my cart and no product unloaded. Less than a minute later, she crosses behind me at the self-serve and I asked her if all of the full service aisles are closed now.. and she looked at me dumbfounded and said yes. She walked away to pack up and go home- at 458pm. I then asked the sole attendant of the service desk what time does the full service aisles close at - 5pm. I would appreciate it if I am patronizing a grocery store that prides itself on service above that of a Walmart, that at least the service is up to standards. It was not today.
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January 2024 by Steve Luckas
Most grocery stores vary some but not too much. But Festival has a real leg up on a lot of offerings. Their deli and ready to eat stuff is fantastic, and I've always found their produce and meat to be really a cut above as well
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January 2024 by Emily Vanden Boogard
We love that festival opened nearby. Having grown up in Green Bay I was so excited to see the expansion to Milwaukee county. The Greenfield store is always clean and workers so friendly and helpful. We love the bakery and the produce and deli are always quality products. My only complaint is cashier Georgia is always belittling customers about grabbing an ad. She’s done it to me, today I avoided her line because of past experience, and I watched from the next register as she did it to another customer. Not everyone who comes is there to shop the ads and I’ve always loved that the cashiers will scan their ads just in case something I grabbed just so happened to be on it. To sit and argue with a customer about the process of the ads was just so unnecessary today and it made me cringe.
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January 2024 by Ulysses Butler
Nice selection of food
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January 2024 by Jeremy Schoeberle
Very Clean store and awesome staff. Nice wide isles and large selection. Great deals on ad items and extremely nice and caring staff. Excellent meat department!!!
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December 2023 by Alaa Abdallah
Well organized and alot better then other grocery stores in mke. Support local ❤
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December 2023 by Mary Lynn Zahn
Always love Festival Foods and everything about it! Employees are great and their prepared foods are very good
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December 2023 by Whitney Lauric
The friendliest and most helpful grocery store in town! And it's true, no squeaky carts.
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December 2023 by William Swanson
Beautiful store, but expensive. I will return because it's close to my house, but Woodman's and Walmart have better prices.
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November 2023 by Rose Kosier
I love festival foods. It one of the Milwaukee stores that are designed very roomy unlike pick n saves. I cannot say enough about the wonderful workers there. They are super friendly, always smiling, always asking if I need help finding something when I appear to be looking around. I was there 3 days ago, I was so impressed at watching many of the workers like, for one instance stocking the best looking fruit so neatly and gently. I had to ask her first, is this the organic fruit section. The beautiful fruit they had. I was passing by the liquor store area, I saw an older woman stocking miniature bottles of liquor in these small compartments and she made them perfectly in sync. They were perfectly aligned....I complemented her and she was very thankful. Some people may think I have too much time on my hands saying all this stuff, actually I dont I appreciate stores like these that also appreciate their shoppers. Keep up the great work festival foods and managers....
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November 2023 by James Pershing
Great experience. They had a special Veterans Day giveaway. Everything was easy to find and employees were super friendly. Will be back!
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November 2023 by Kristi Benton
Sometimes a little pricey but an overall good store. I'm disappointed they have reduced their deli and ESPECIALLY the hot deli. It's gone! They had the best chicken, fish fry and wedges and now no more. Pizza was great too. Very sad because their deli usually beats other grocery stores but is now very mediocre. I only go for the sales now.....or travel 20 minutes to the other one to get real hot deli.
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November 2023 by D Evans
Love shopping at this store! Every employee always greets you with a smile on their face. They genuinely love their job.
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October 2023 by Eric Pinnow
Totally a hidden gem of a grocery store. Ive been going to pick n save all this time when I should have been going here. Staff is very nice and always say hello to you. All of their shopping carts are in good condition (unlike their competitors). Also, the store seems spacious and is not overcrowded.
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September 2023 by Susan Suchecki
You lost a star because you removed the things we liked about this store. The hot bar and butcher options were excellent. Why? Your customer service is great though.
