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February 2024 by KEITH SHAMBROOK
Great Service. Called late on Saturday about 2 Front Tire Replacements. They were in stock and scheduled first thing on Sunday. They also were able to fix a rear tire without replacing. Prices and service were within my budget. Thanks.
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February 2024 by Lisa Free
Awesome service and friendly staff
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February 2024 by Lynze Kerr
I'd do zero if I could. Tried to book online. Four phone calls later, I finally had an appointment. They didn't seem to know what an engine tune up even was.Show up, and they tell me it would be more than 500$ for JUST plugs and wires and could take three to four hours. I'm sorry, that doesn't even make sense.I proceeded to go back to the house and as an uneducated 30 year old woman do them myself for less than 100$ in parts in just over an hour and a half. Do not let them pull this scam. Clearly, labor isn't that hard. Called to other local places and got multiple quotes for 200$ or less.
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February 2024 by Joe Przybylski
Highly recommend. Communication is top notch and service is quality.
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February 2024 by Vera Nowak
They provide pictures of what needs to be repaired. Customer service was very good!
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February 2024 by Summer Lindner
First time coming and everyone was super informative. I do not know much about cars and they were willing and happy to answer all of my questions.
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February 2024 by Laura Fenger
Repairs were guaranteed and taken care of as promised when problem reoccurred. I trusted the repair men and they fixed the problem.
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February 2024 by Cameron Christiansen
Had been going to them for the past 10 years and originally the manager was amazing and kept a great crew. The past visit I went for an oil change on a 2015 corolla and they used an impact to install oil filer (has an 18 ft lb torque spec). Had to use a 1200 ft lb milwaukee impact to remove oil filter housing after a service at Firestone and broke multiple filter adapters and the housing in the process. The old manager has been gone for over a year now and the shop has suffered and the mechanics lack knowledge or the ability to google. New manager lacks ability to train or hire correct people. They have lost a loyal customer and I reccomend others stay away.
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February 2024 by Robert Deppe
They are short staffed but good service
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February 2024 by Liz1985 Karas
Had low air on one tire due to weather. Made appointment online for 3 pm. Got there and was told I couldn’t get seen today. Never got a phone call but was just told no one available. This is super frustrating because it would have take all of 5 min (since I was able to go to another Firestone and the guy did it for me in that time. The gentleman at the desk of this location was rude and gave me no other answer but I couldn’t be seen. Will be taking my business elsewhere from now on.
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February 2024 by John Liebherr
Such an excellent experience! Service Advisor Mike was extremely helpful. Great prices too! He saw to it that my tire that they only had 4 left was delivered from 27th to 76th and in the process of replacing toped windshield fluid, air in tires and even replaced my stolen air cap to my flat tire. Again great experience I have ever received on any of my vehicles that I ever owned didn't even have a appointment. Could not be happier! Thanks Firestone on 76th in Greenfield WI
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February 2024 by Taylor Wetley
Great service with friendly staff waiting to help when you arrive.
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February 2024 by Delotes Jordan
The service i received was excellent. The service man name is Chris was excellent at explaining things to me which i loved. He is truly a great person and caring person who will go out of his way to help you.
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January 2024 by Ken Lenz
Very friendly, handled service request quickly and got me in and out fast.
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December 2023 by Rose Doornbosch
The salesman Mike P and the Tech Mia were amazing Mia got my car done as fast as she could and I am impressed with her work ethic
