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December 2022 by Ashley Acevedo
On the website it says they open at 10am and it’s 11:30 and it’s not even open.
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May 2022 by J.S
Waited over and hour after their "open" time and they still weren't open. Total waste of time, goes to show how much they value customers.
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March 2022 by Antoinette Harris
Yonnie was the best help ever help me with my sectional and help me install my legs on there safely i would refer all of my friends and family to FlexPay Furniture and ill refer to Yonnie
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January 2022 by Cristian Contreras
Alexandra helped me find the perfect living room set for my mothers home! Great fast customer service will definitely continue doing business here!
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August 2021 by Karina Ortiz
Alexandra delivered great service to me! Had me and my toddler in and out within 30 minutes with a beautiful couch!!
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August 2021 by Franklin Olson
Amazing place has great things to make your house a warm welcome home feeling
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July 2021 by Tanmay Naik
Awesome furniture out there in this area.
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July 2021 by Sue Henneman
Great Customer Service!
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June 2021 by Ulysses Butler
Didn't go in store
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March 2021 by Perry Collaer
Good prices good stuff!
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December 2020 by Jaquan Flippin
I bought a sofa, loveseat and dining table from FlexPay on South 27th. I paid it in full. Upon delivery I noticed that both sofas were missing the drilled holes at the bottom to put in the legs.
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November 2020 by Ikimberly Hickerson
Terrible! DishonestI bought a 3pc set sofa, loveseat and chair. The 2 pc was in stock but the chair had to be special order. I had to wait a month to for the chair so I did that. When it was time for my delivery my sofa and loveseat came wrapped i it’s manufactured package. The chair was hand wrapped in Saran. I called the store and they insisted it was from manufacturer. I went to the store to get a resolution and it was written on the computer receipt that it was in fact the store model chair from there good hope location. Disappointed. So they brought this used floor model chair to my home without communication and offered no discount for it. The manager said he’ll pay for another pick up for the chair and refund me but I wanted a chair so I settled for this one , a used one when I paid and waited for a new one. I advise the customers to shop other places before you shop here
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November 2020 by Rachel Francis
Bought a sofa on March 1st and still have not received it. Been calling for over a week about a refund but have not been able to get in touch with a manager. Zero customer service and I do not know if I will get my money back.
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September 2020 by Krista B.
I purchased a sectional couch from Flexpay on 27th street about 2 weeks ago and scheduled a future delivery. I received a call 30 mins prior to my 3-7 delivery window telling me that they checked their warehouse and they no longer have my couch that I purchased. The fact that they could sell my couch from out beneath me is outrageous. Terrible customer service. I strongly recommend shopping elsewhere and avoiding this business.
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May 2020 by Annette Nelson
everybody there was so nice , respectful and polite, very professional, but not too professional, they smile and laugh and they're jovial with you, they went above and beyond to help me, to figure out what I needed to buy, what kind to get, didn't try to make me buy the most expensive thing they had, I would definitely go back there