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October 2023 by Butch Riddle
Robert Haack is my “go-to” Diamond and Jewelry place…period. My wife and I have been shopping at Robert Haack for the last 12 years. Their service and quality are unsurpassed in Wisconsin. Talk to Leslie at the Layton Ave location. You will not be disappointed and you won’t shop anywhere else going forward!
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October 2023 by Maui Waui
Tried to convince me 24kt gold doesn’t exist because they don’t see it come into their shop. Super low offer before and even after it was confirmed 24kt. No hard feelings but sell your stuff else where. Seemed friendly overall just not enough to bamboozle me
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August 2023 by Alicia Schwartz
Dawn K helped me pick out a ring that matched my personality and wasn't pushy. She is a good listener, very professional and she looks like she enjoys her job. I enjoyed having her as my consultant. Thank you and I'll be back!
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August 2023 by Max Kilmer
Gary was extremely patient and accommodating as we worked through a custom engagement ring process together. After a couple short meetings, he understood exactly what I had in mind. He even sent the ring back because he knew it wasn’t perfect. Then when the final product came in, it was clear he made the right decision to send it back for revision. Because the result was exactly what I had envisioned, and was the perfect ring for my now fiancé. Gary is extremely knowledgeable and patient and he certainly earned my business for future jewelry needs. I highly recommend him to anyone reading this review.
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August 2023 by joe Lucky
Went in to sell a handful of gold and silver items the guy working tries to use bully tactics when buying your items. He was extremely rude and condescending. Appears to not know the difference between designer jewelry and scrap gold. Laughed in my face and was fuming when I was very calm. Performed a scratch test on a Cartier 18k Yellow Gold bracelet even when I asked him not to. Totally unprofessional and I would avoid at all cost!!!! BEWARE!
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August 2023 by Glenn Wright
Gary was AWESOME. I went to several places and Gary gave me the best price BY FAR! No need to go any place else, goto Robert Haack and ask for Gary. He is the man!
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July 2023 by Karin Payne
What can I say but Exceptional! Exceptional customer service, exceptional quality, etc.Leslie in the Greenfield store was the jeweler who helped/assisted my husband & I. She is so knowledgeable, personable, professional & friendly & really wants you to have the perfect experience & find exactly what you are truly looking for. Initially, I had reached out to the jewelers via the online chat explaining what we were looking to do, I believe it was less than a day for her to respond. We were upgrading the center stone in my engagement ring and found exactly what we wanted at Robert Haack Diamond Importers.The diamond we chose was then crafted into the mounting so beautifully, all we could say was Wow!!! I am so "Over the Moon" with my new ring.I highly recommend Robert Haack Diamond Importers, and if you're lucky enough to get Leslie (in Greenfield) as your jeweler I guarantee your experience will be nothing but exceptional.Michael & Karin Payne
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July 2023 by Jamie Reiser
Leslie is so helpful and personable. She helped my fiancé to find a beautiful ring while calming his nerves and she helps us to create a perfect custom wedding band that allowed us to continue a family tradition!Highly recommend Robert Haack Diamond for any jewelry needs!
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June 2023 by Mark Fischer
I tried Husars Diamonds first, but was met over the phone with someone not really knowledgeable and not able to give me a good variety of options over the phone. Then I tried Robert Hack and the experience was 100% different. Leslie answered the phone and had amazing customer service, knowledge & understood I had a budget and shared options right over the phone to the point that it motivated me to literally go there that day and find our diamond! Leslie was ready for me and within 15 minutes found the perfect diamond within my budget! She went above and beyond to help me with all my questions, including figuring out a better place to insure my diamond, as I wasn’t satisfied with my current agency. When I came back a week later to pick up the diamond, Leslie, greeted me like I was her only customer! She even introduced me to the owner, who is there, and we had a great conversation about business, since we are both business owners. I told him to never let Leslie go, and that I would recommend them to anyone! Thank you, Robert Hack!
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June 2023 by Kelly Neil
The service at Robert Haack Diamonds was nothing but exceptional. From the no hassle return when the size wasn't quite right for my husband to the speedy delivery of my custom wedding set, thank you Walter. I will never forget Becky's kindness and the time she took to help us pick out our forever rings.
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May 2023 by Deb L
My engagement ring and wedding band were purchased at Robert Haack. I have had my ring sized and a repair done in the many years since owning them. Always worked with Leslie and have always had the best customer service. They value their customers and very fair pricing. I have loved every piece I received from their store. They will continue to have our business.
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May 2023 by Vanessa Behrens
Robert Haack Diamond Importer’s on 76th street, was phenomenal in creating a customized ruby and diamond ring for my mother from my father. Leslie was fabulous and supportive through the entire process. They truly are angels! I plan to do more business with them in the future.
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May 2023 by Sundown Sundown
Upon visiting Robert Haack Diamond importers I wasn’t sure that me and my fiancé would find what we were looking for and then we met Leslie. The Ringologist she was so easy to work with it’s like she read our minds and knew exactly what we were looking for , she helped us pick out two beautiful Rings for our upcoming wedding I absolutely loved the experience that I had with Robert Haack and will be definitely be going back. Thank you Leslie ?
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March 2023 by Pamela Talmadge
This is the only place I would sell my jewelry. They are fair and honest. You don’t have to waste your time running around for quotes. They are always going to give you market value. PLUS, amazing customer service, beverages, snacks, and when I was done. A gift! Thank you Dawn and Becky.
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February 2023 by Kari Niepow
Absolutely love the team here! Leslie makes a point to remember clients and is incredibly thoughtful. My jewelry is gorgeous and they keep it looking beautiful with routine checks. I love the selection and wonderful care!