-
October 2023 by John Marshall
This place is a scam. I canceled my membership and they still charged me. I had to talked to a manager which is ridiculous. I couldn’t get appointments and then my appointment got canceled. Don’t get a membership because they will charge you and make it really hard to cancel
-
October 2023 by Mary Kulpa
This is the first time I was here and Larina was excellent! She was professional, and applied just the right amount of pressure for me! I told her my problem areas and she actually worked on them exclusively, some therapists don't listen to you and just work your whole body no matter what. I didn't feel like I needed to talk during the massage, she let me have quiet time. I will be back!
-
September 2023 by Lauren Widor
Sheryl Lynn does an amazing job doing massages. She has a ton of expertise when it comes to the human body and it’s systems and uses it to provide pain relief and a comforting experience!
-
July 2023 by Apurba Banerjee
Love Hand and Stone Massage for their great ambience, attention to detail and relaxing atmosphere. Their hot stone massages are the best.
-
July 2023 by Brooke Smeltzer
Massage Therapist (Linda) was fantastic! Soft and strong, trigger pointed problem areas, and when I fell asleep I woke refreshed and feeling Great!
-
June 2023 by Teri Johnson
Hand and Stone has a very nice atmosphere, it’s always clean, smells lovely and the staff are great.Beth is wonderful. Polite, friendly and knowledgeable in her field. This is the place to go.
-
June 2023 by Kassandra Novell
Pretty typical expectation of most commercial chain massage spas. Standardized aesthetic & atmosphere, same customer experience. Decent massage therapists. Pricing would suck if you're not a member. It's the pricing that is the worst, but high prices is the trend nowadays. Members pay $70 for a 50 minute massage, non-members I believe just over $120 for 50 minutes. This is as of May 2023. So the service itself is good, but you may have to forego self-care if you don't have the budget for it.
-
March 2023 by DaphTyme Videos
What An Amazing Experience!! ?My Massage Was RELAXING and A Total Stress Reliever.I Am Fairly New To The Massage World. I’ve Had A Total Of 3 Professional Massages In My 30 Years Of Life, With My Last One Being Here At Hand&Stone. What Can I Say?Jason, My Massage Therapist, Was Very Attentive. He Was Courteous And Paid Attention To Where My Focal Pain Points Were That I Wanted Him To Focus On. He Was Informative, Explaining To Me The Difference Between A Deep Tissue & Swedish Massage. He Made My First Experience With A Male Massage Therapist Quite Comfortable. He Gave Me Tips & Informed Me Of Stretches I Could Try At Home Or Even At Work. My Current Work Position I Am Sitting Most Of My Shift; It Was Great To Know There Were Stretches I Could Partake In Without Looking Too Kooky At The Desk ?The Atmosphere Was Welcoming & The Lifestyle Program Is Worth It For Those Looking To Start A Healthy Régimen With Their Body Or Skincare Routine. You Get More Savings With The Membership If You Come Enough- And Who Wouldn’t Want A Massage Every Month?! I Highly Recommend This Location For Anyone Looking For A Great Massage Or Facial.
-
March 2023 by Cheryl Wollert
Kiki is outstanding! She listens to every word you say. I have never had a better facial in my life.
-
January 2023 by Nicole Olsen
Update: As requested in the response by the owner I tried to contact them via the email address they provided. When I tried that through this email I received and automatic response saying my email was blocked. I then tried emailing them from my other email address and after a week have gotten no response or effort from them to make this situation better. I will just be out the money and move on.Tried to book a message for my husband, but when he arrived he realized that I had booked him a facial by mistake. It was an honest mistake as we have never been there before. The staff was not accommodating or understanding of the mistake at all. They would not let him rebook and would only provide a 50% refund. We were open to store credit or coming another time but they would not budge. Will not be back there and will find a different place for future massages.
-
January 2023 by julie mcnamara
I had a fantastic facial with Celia. The facial massage was the absolute highlight. She was professional and personable and made me feel very comfortable. She gave me tips and tricks for my skincare routine which I appreciated. I will definitely book with her again and bring my pre-teen daughter with me as well! The front desk girls were also very nice. First time here but not my last!
-
October 2022 by Capreisha Lesure
HORRIBLE BOOKING SERVICES!!! Will Cancel your appointments Minutes before you arrive and do NOTHING to make up your time or gas!!! DO NOT GO HERE!!!! Massage Oasis is where I’ve had the best services hands down!
-
October 2022 by Dorene Rossman
Was a member for many years and was very disillusioned with the cancellations that kept occurring. There’s no process to get you another therapist or in quicker when cancellation occurs. I love my massages I had a great therapist there, but would be heartbroken every time I got the call to tell me my appointment was canceled. it happened a lot.
-
July 2022 by Georgia Doxtator
Originally why I wanted to cancel my membership was due to an experience my mother had after I recommended HandandStone to her for her birthday. The woman that was performing her facial was not able to do one of the things that came with the facial so she asked my mother if she would be willing to pay an additional $40 for an additional add on in which my mother agreed to. After the service was completed the bill was outrageous and cost about $300 as the woman doing the service did not mention adding on additional expenses after that first add on. Both my mother and I felt that she got scammed out of her money, so I decided to stop giving my money to this business and go elsewhere. Now I’m having issues with canceling my membership due to a lack of communication again by employees at this location that has costed me $180 so my outlook is reemphasized as this location is a scam.
-
July 2022 by Noelle Brown
I've been a member here for almost 2 years now, I think. This place is absolutely wonderful. I look forward to my massage every single month. It is so worth it. The staff are all so friendly and I have a great, relaxing experience every time. My massage therapist Kassandra is always attentive and kind, makes suggestions based on what I'm feeling, and always makes me feel welcome and well cared for. I'm happy to be a member!
