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April 2024 by Erin F.
The best customer service there is, always a wonderful experience! My favorite place to refer to friends and family! We love sending people to Kelly for engagement ring shopping
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January 2024 by DiAnne Tanski
Kind staff & really catar to your needs. I had a customer ring made and it turned out perfect. Krista was as excited for me as I was. She was so kind and fun to work with.
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January 2024 by Rachel McClure
They were extremely helpful in getting a custom men's wedding band made for my fiance. We did black zirconium, lapis lazuli, and crushed lava rock from the place we got engaged. Thank you!
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January 2024 by Brooke Noyes
Hope is amazing! Everyone is always so helpful and easy going. My husband and I love our rings.
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January 2024 by Meribeth Hackbarth
Amazing customer service, quick turn around time, beautiful store! Kelly was so helpful when we were upgrading the diamond in my wedding band. She was very knowledgeable and friendly. Highly recommend!
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January 2024 by Susan Erickson
I love their warranty- they truly stand behind their craftsmanship. The staff is always friendly and helpful. I get so many compliments about how much my ring sparkles. I recommend them to everyone!
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January 2024 by Ashley Anne
Went to try on engagement rings with my mom today and Jessica assisted us. She was so fun and easy to talk to. She helped me narrow down the styles that I really loved. We had a great experience!
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December 2023 by Rene Webster
In the past few months I have been to Kesslers twice and worked with Hope. I was hesitant because I wasn't able to spend a lot but I needed to replace my wedding ring that was not repairable. Hope made me feel so comfortable!!! I also heard some of the other employees helping customers spending even less than me (just a few hundred dollars) but they acted as if they were spending thousands. Thank you Hope I will be back!!!
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December 2023 by Richard Mauer
I surprised my wife by adding a second anniversary band to her wedding set. The staff at Kessler's was amazing with the presentation. We could not ask for a better jeweler to deal with. It truly feels like family when you're in there. The tears of joyful surprise were all I needed to know the staff helped me pick out the perfect addition. Thank you again Kessler's for all the wonderful staff you have. I will be back in the near future to surprise her with something else.
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December 2023 by Charlotte Q.
So I wanted to love this jewelry store but have had several bad experiences. First bought hoop diamond earrings less that 6 months one just unlatched and I lost it .. I bought a gold chain then 2 years later the clasp latch went floppy lost it in my friends pool along with the gold bar charm lucky for me we found it . Went back to Kessler they wanted to replace the clasp for free GREAT ! But didn't want the same clasp so I upgraded to a barrel clasp it had a lock so I paid 89$ to put this on less than a month later I'm sitting at my desk today and this thing falls off and my charm falls to the floor .. I'm sure over Kessler and their jewelry! So dissatisfied! I'll take my business elsewhere so I can actually have jewelry that doesn't come apart !! For reference the charms are gold bars I buy from ampex and have a frame to put them into a charm not something you want to lose .. gave them more than 1 even more than 2 chances
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November 2023 by Debra Wagenecht
I am new to the area and have been looking for a jeweler to check my rings. Luckily Kessler’s was recommended to me and I needed some work done on my wedding ring. I am so pleased with the work they did! My ring looks brand new and the customer service is fabulous. I highly recommend them.
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October 2023 by Joe Scianni
Amanda has been a true blessing to my fiancé and I. Exactly a year ago, we came to Kesslers looking for an engagemnet ring. We did not make an appointment, but Amanda was more than happy to help us out. She informed us that she was not a salesperson but that she could help us out anyway if we wanted. Amanda was extremely helpful, very welcoming, and very sweet. She was not pushy at all. She answered all of our questions and gave us great advice. Amanda is very knowledgeable and intuitive. When we were trying on rings, she payed attention to our reactions. She helped us find the perfect engagement ring. Today, for our 5 year anniversary, we returned back to Kesslers as an engaged couple to look for wedding bands. We requested to meet with Amanda again since our first time working with her was such a great experience. Once again, Amanda was so helpful. We would highly recommend that anyone looking to purchase jewelry at Kesslers to request to work with Amanda. She is more than qualified, and you will not be disappointed. Thank you, Amanda!
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October 2023 by Jessica Salas
I won't buy jewelry anywhere else.When we bought my wedding ring (10 years ago) we got 0% financing for 18 months. Huge in my book.Also, I have a very unfortunate allergy to nickel (the hardening agent in most jewelry) and Kesslers will re-rhodium plate my ring every year for LIFE for FREE. This used to be a service that was free, but I had to drop off the ring, and I'd get it back in two weeks. Now they do it while I wait - and in less than 20 MIN! Oh, and of course they professionally clean it, too. Not to mention the free soda, coffee, and snacks while you wait in a comfy setting. Customer service goes a long way.Also, you can add things to your account's wish list which is such a great service. This way I can pick items out and my husband can go in on his own and choose from a list and he will know I will love it. This especially helps for my allergy as well so he knows everything I pick is ideal for my skin.Kesslers, you have a customer for life. Keep up the great work!
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October 2023 by Daisy Galan
Always love coming here, they clean my jewelry for free even though I’ve never purchased from them. They even removed a stuck ring for not even a penny. 10/10 would recommend to anybody I know. Great customer service, always the first place I turn to for my jewelry needs.
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October 2023 by Adam Mahon 135
I purchased my wife a gold bracelet for her birthday. Their staff put together a beautiful gift box including a glass, chocolate, champagne and a jewelry cleaning kit. I was also able to pick out a birthday card they had available within the store. Thank you for the great service like always.
