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January 2024 by Nadia Sharlow
Mattress firm was 10/10 Great Service. James took care of my every need and really listened to all my concerns. I was in and out in a timely fashion & I can’t wait to receive my new bed, along with my sons. I will definitely be referring others to this place of business.
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December 2023 by Amy S
Store manager JIM at the S. 76th location was amazing. He went above and beyond helping me choose a mattress. He answered all our questions and also asked us questions to help us find the perfect match.Definitely recommend seeing JIM for all your mattress needs
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December 2023 by Michael Nguyen
Jim was great to work with! He was very knowledgeable about the product and policies and helped make the buying experience easy. Work with Jim!
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November 2023 by SlumMoto
Jim made our experience in buying a mattress very easy and FUN!Jim was very helpful and answered any question we had. He gave us a great deal and didn't pressure us into anything too expensive. Why go to hassleless mattress and talk to a robot, when you can go see the LEGEND JIM!
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October 2023 by Adrianna Ferrari
Awesome experience! We shopped at quite a few different places but found the best product & prices here. Not to mention Jim was beyond helpful, patient and so friendly during our visit!
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October 2023 by Bob Leszczynski
Cody was extremely helpful and clear with all aspects of the process. No pressure sales and asked relevant questions.
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September 2023 by Chuck Glover
Our salesman, Jim, was extremely knowledgeable and helpful explaining the various options. He listened to our needs and we are pleased with the products we selected.
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September 2023 by George Wolwark
Mattress Firm was the only store we visited that had a seriously knowledgeable representative, which made purchasing easier and helped us find the best product for our needs. What a ray of sunshine in the bleak world of buying a bed.
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September 2023 by Dave Meinerz
A pleasant experience, Cody was very helpful and informative.Decided on the Stearns and Foster Studio 14 queen size. Delivery next week
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September 2023 by Dave Miller
Price was good Jim was great. He found one in Waukesha so he sent me there. Picked up the mattress and the store didn't have any rope or twine. Had to go to target to buy rope. 9 bucks. Would appreciate a reimbursement. 1302.S.77th street West Allis , WI 53214
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September 2023 by Sal Campione
Jim was phenomenal dealing with our experience finding a mattress that worked for us … He was kind and understanding and was always professional and went above and beyond to make our experience the best with the outcome that we were seeking… we ended up spending more forOur final selection, but it was a process that he was patiently committed to finding for us in the end…
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August 2023 by Diana Salazar
Jim was very informative and kind in helping me find a mattress. I’ve been other places mattress shopping and it’s a little uncomfortable because it feels like they’re breathing down your neck. Jim was attentive enough yet he gave me space to get a feel for the beds without making me feel pressured into any particular bed. It’s weird that i mention this but I also appreciated that their pricing was transparent and the models of the mattresses were also clearly stated. Again I went to another store and they had two extremes, really cheap or stupid expensive beds and I couldn’t cross reference online or at other stores because I didn’t even know what I was trying out since the model of the bed either was not there or they made sure to make it hard for you to find.
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June 2023 by Desireè Darling
Great experience! Our salesman Eric did an awesome job at helping us nailing down the options to the best mattress for us. He really knew his stuff from pillows to bed bases. Very helpful that he had a medical background too so he understand what was needed and not needed He was also very genuine with his opinions and not too pushy at all. Definitely look for him when you come in!
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June 2023 by Lynn Carter
We had a great experience with Jacob at the Greenfield Mattress Firm store. He was able to answer all of our questions and helped us get the best price possible on all of the pieces and accessories we wanted. He was not high pressure, just very courteous, knowledgeable and helpful.
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June 2023 by David Blinka
Jim was very helpful in taking time to educate us on mattress choices which allowed us to make an informed decision. We had great service from Jim and then Cody to process our order.
