PetSmart is a large pet supply and services retailer with a wide selection for many types of animals. The store is described as nice and clean, with products that are easily found and accessible. Many reviews highlight the friendly and helpful staff, both in the grooming department and among the store associates. The grooming service receives specific praise for doing a fantastic and reasonable job, with customers noting excellent results without needing an appointment. The fish tanks and reptile areas are kept clean. However, some note a very limited selection for birds regarding food and toys, which can be disappointing. A few customers mention the store can be stinky. Overall, it is considered a sufficient location for basic pet needs with good customer service.
Crickets are always packed and ready to go. They are always alive, unlike other pet stores. I skipped going to the place I bought the pet, to go here instead.
May 2025
Happy with our purchase, received a 20% off coupon, so the item was at a reasonable price in today's market.
July 2024
The staff is super nice but everything is expensive.
