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October 2023 by Game Nerd
I’m writing this because me and my mom had the worst experience ever. We walked in and the store was ok, there was two girls behind the register area talking, they didn’t say anything to us at all. After the help from a white girl with glasses we went to check out and the entire time we were there they made us feel very uncomfortable, one girl with dark colored hair was having a conversation with the girl checking us out and she said the F bomb twice. They both just wanted us out of there. If the staff was more like the other lady that actually helped us it would be a lot better
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September 2023 by greg hinz
Don't buy anything from this store The receipt says satisfaction guaranteed when you return anything there the manager says they were worn and I didn't wear them but she said I did and the picture clearly shows I did not
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September 2023 by melissa faso
I just went there today to try and return a pair of shoes and the lady there said she couldnt return them cause they worn, does live with me, how would she know i didnt wear them. Very bad customer service and very rude, dont recommend this place to anyone. From now on i will be buying my shoes from kohls and they will not be sketchers.
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September 2023 by Frank Rumoro
Hit it on a sale day. Prices were extra good. Decent selection and styles.
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September 2023 by Mary Cay R.
Bought a pair of shoes and they're great pplAssisted me and helped me feel nd the perfect pair
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August 2023 by Todd Luening
Service was good and helpful. Though as much as I love their shoes, they are expensive.
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August 2023 by Christopher Cooper
Horrible customer service. First we have no greeting when you enter, which should be normal. 2nd you have someone the follows people around. 3rd no greeting when checking out and more time involved with someone leaving not the customer in front of them. 4th being cut off by the employee at the desk while I was leaving so she could also follow someone around.
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August 2023 by Amani Asad
Great service. Helped me from the moment I walked in. Both employee and manager were super sweet.
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July 2023 by Theresa Cooper
When I went in I saw 3 girls behind the counter. I walked around looking for different shoes. I saw several people trying on shoes without socks, gross, and 1 employee walking around. I watched her after she went past me and didn't bother to ask if I needed help. She never said anything to the patrons who were trying on shoes barefooted. Then I got to the register where the girl pulled my boxes towards her without even acknowledging my presence. I said loudly, hello, how are you. Another patron looked at me and commented about the lack of customer service. I paid and was handed my bag. No thank you, come again, nothing. Pathetic. You can do better!!!
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July 2023 by Terri Liebe
2 people behind the counter. Never acknowledge anyone that came through the door nor ask anyone if they needed help finding something. I felt like they didn't want my business so I took it elsewhere.
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July 2023 by Robert Fowler
Great staff, Karrie and Melissa were very helpful. Try some sketchers and you'll give up those nikes ?
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June 2023 by Donna Wargolet
Staff was very helpful but they did not have my size in 2 different shoes. I finally gave up and went with a different brand entirely.
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June 2023 by John Z
I will never set foot in this place again. Went with my mom earlier and one of the women employees was very rude to me when i asked about my amazon employee discount. Also the prices in this place were ridiculous and honestly you can get sketchers way cheaper at the nearby Shoe Encore store located within southridge mall or even shoe carnival further down 76th street. Bye!
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June 2023 by Erica R
the lady that was working was extremely rude. had a very unwelcoming experience here. even while checking out did not say one word. just pushed the bag forward when was done checking out. no “how was everything” or a “how are you”, just a stank face. extremely disappointed and definitely felt racially motivated.
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May 2023 by Jeff Wieland
Great place to get shoes big variety of work and play ..prices were cheaper at store then on lineHad sales prices and buy one and get second pair for 1/2 price
