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June 2024 by Greg and Monica Glisch
Our experience at the Greenfield Sleep number Store was great! Olivia, our sales representative was fantastic. She was knowledgeable and super friendly. She gave us all the information we needed and allowed us time to have a conversation and make a decision. I would highly recommend anyone buying a mattress to see Olivia!!
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June 2024 by Praful Aggarwal
It was my first time inside a Sleep Number store. Carey was fantastic, very patient and informative. She made several recommendations and also looked for options to fit my budget. I truly appreciated everything she helped me with. Would definitely recommend it.
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April 2024 by Pamela Peter
The store is wonderful. The bed is wonderful, but most importantly Mychaela is fantastic!!! Buy your Sleep number bed from her!!! Worth every penny
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November 2023 by Guillermo Vazquez
Customer service was a game changer when making a decision to buy!
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August 2023 by Joe Bartos
Bad beds, bad customer service. Mattress already failed completely and not honored by limited warranty. Still never got the bed legs they forgot. Would have to buy them apparently. Set up was bad and not on time. Just dropped off in driveway. Had to go to store to demand set up. Washing hands clean from this company. Never again.
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July 2023 by Rick Witter
I don't drive or get around much and the young lady that helped me with my purchases did it all for me and was very understanding of my situation and I would like to thank her for the great service.
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March 2023 by thomas cornell
Great experiance salesperson truly knew the productWe have had a sleep number bed for 26 years time to replace very happy and good sleep for 26 years looking for 26 more
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January 2023 by Steve C
My fiancée and I went in to the store on a Saturday to browse around and look at some beds. In no way were we planning on purchasing one. We were greeted immediately by the store manager Carey. When she was done introducing herself, I kind of stated right away that we were just looking and only had about twenty minutes or so to look around. Carey was super understanding of our time and wanted to give us the best experience she could in the time allotted. She asked us a few questions to see where we were at with our current bed and what kind of expectations we were looking to get out of a new bed. From there she showed us a few options but ultimately brought us to the main bed to help us generate what our "Sleep Number" would be. My fiancée and I were having such a great time with Carey, we blew past our 20 minute time frame. Carey kept making sure we were okay to proceed as she knew our time was limited. By this time, we were hooked, not just from the beds, but from the warm, friendly and caring personality Carey was exhibiting. Never in a thousand years were we expecting to get a new bed, especially a Sleep Number, but here we were now two hours later signing paperwork and setting up our appointment for our new bed!I just want to say that Carey is by far the greatest sales person we have had the pleasure to work with. Not once did she exhibit standard behaviors of your typical "car salesman" but instead was more of a caring friend who just wants to see you experience the best there is. She was more concerned with our time, comfort and understanding than she was with making a sale, and it showed.We have now had our new Sleep Number bed for a little under a week but I have to say that I have noticed a MASSIVE difference in my sleep quality and reduction of back pain. I highly recommend one to anyone who is willing to invest in their sleep well being!
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January 2023 by Jenn Williams
We purchased our sleep number with Carey and could not have asked for a better experience. She took her time getting to know us ,answering all our questions while making it fun, and was respectful of our time as well ensuring she would be able to help us if we were limited on time. We initially came in only looking and ended up by the end of our visit walking out with a new bed. A few weeks later after we got our new bed we had a few questions and headed over to see Carey and she was just as polite and amazing to work with as she was when we first bought our bed, it was almost like going to see a new friend. The customer service world could learn a few things from Carey and I will be recommending anyone needing a new bed to her, as i know they will be in good hands. Thank you Carey :)
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January 2023 by jana rusk
Had a great experience. My salesperson was very thorough.
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November 2022 by Jason Curtis
Very helpful and nice staff.
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November 2022 by Tim Raner
Great people to work with and love the bed
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November 2022 by D New
Omg are you kidding why did I wait so long......love love love it
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November 2022 by polo torres
Great and friendly service
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November 2022 by Tony Eulo
Excellent staff. Thank you Sam for giving a great customer service.
