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March 2024 by Alyaa Pizarro
Learn from my mistake……..I bought two sofas, and after delivery, one of the sofas was damaged . We called them and went to the store I sent an email with pictures and everything, and I called every four to five days. They said, “It will take time today.” This is the third week. I told them, “I don’t want this sofa. I want it.” I change it for a different sofa and I will pay the difference and the delivery ? at first she said I will let my manager know about it …. Then she said no , she says my manager will call you and tell her he has not call me yet and she says I will remind him that he will call you. I never recommend, buy from them ever. They are quick to take the money but not quick to provide service to the customers. I will never buy from them again . This was the first time and the last time... The one who works there called me twice. The first time she wanted a copy of the delivery instructions, and the second time she asked for the number of the sofa that is at the bottom of the sofa. Why, I don’t know, and this and that, because nothing good is mentioned... My husband asked her to replace the large sofa with a small sofa. She said, “We cannot. If you want you will pay 300 more .” added it to 1400+Please Learn from my mistakes go somewhere more Professionally even if you but more moneyAnd still Waiting for them to come take the damage sofa and give me one that is not damaged ???? follows……with today it is the 4 week already and still waiting to hear from themلا تشترو من هذا المكان لسبب الخدمه السي وسوء البضاعه إهمال……. قراء ?????????? لتعرف السبب
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March 2024 by Diane Mettelmann
Highly recommend this store. The staff (Natalie) was amazing. She was very helpful thru the process. There is a very large selection of furniture to pick from. This store is great for someone on a budget. I would definitely come back. thank you
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March 2024 by Frank Fisher FrankF
I haved a very bad time at the store . It took 15 minutes for someone to help me and the 2 customer service was sitting at the desk. Will not give a refund on orders 15% service charges l call the next morning to confirm my delivery time so l get the old furniture out and I was told it would be a $150 to take it out of boxs So ask for refund l will not pay for furniture not going to be delivered to me a till Saturday and its Tuesday not on the way to me . BE SAFE WITH THE STORE
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February 2024 by Eduardo Lira
Amazing customer service! Purchased a sofa and loveseat from Yanni and am very pleased with it. Was able to get me the cash and carry price and picked it up with no hassle. If you’re looking for quality furniture with great prices this is the place to go. Thank you once again we are very happy with our set!
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January 2024 by Dylan Anderson
Good deals. Helpful staff.
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December 2023 by Falling Flat
Went there looking for chairs and left with an awesome rug! We didn’t realize they were closing and they were absolutely pleasant until we left!! Highly recommend!!
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December 2023 by Cindy J.
Well got a new sectional delivered I paid for assembling the new furniture I got. the guys who delivered it up and left the whole thing packaged no instructions and no holes on the furniture to put the leggings and I have bad back and a bad knees and now it's going to get returned because of poor customer service
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September 2023 by Nicole Bryson
The best customer service I've experienced ANYWHERE. Yanni is great and goes above and beyond, he even remembered me from a visit I had 5 months ago. He made sure we left satisfied, helping us pair furniture, finding things they may not have had in stock, and took the time to get to know our needs to give the best possible recommendations. Smart Buy will be my first stop for any furniture needs as long as this man is employed there
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September 2023 by Chandler Jedrzejewski
Had great experience with this store highly recommend
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August 2023 by Cassandra Kienast
Great prices and great quality furniture! So many options. The staff is so friendly and helpful! The couch we ordered came quick and was easy to assemble.
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August 2023 by Joy Sobie
I plan on refurnishing my entire house from this store! They have an excellent selection and so many styles to choose from! The staff members are so friendly and helpful! I would recommend Smart Buy Furniture to anyone and everyone! The overall experience with them was exceptional!
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August 2023 by eric newell
Great Prices for quality furniture. I'm so glad I stopped in here. I paid $400 less for the same thing at Ashley. Yanni and Bilal were such a great help.
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June 2023 by Blue Collar Success
Great store very affordable and many options.
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June 2023 by samuel pena
They have great prices. Ghe guy helped me load ghe bedroom set into my car. I will definitely come back for a sofa. I paid $300 less for the same thing at Ashley.
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June 2023 by Priya Dhindsa
Great customer service, prices, and products! Yanni has been so helpful and great while we have been trying to find furniture for our home! He has the best recommendations and great knowledge on the furniture! He has made this process so easy with his helpfulness and kindness. The bed set we purchased for our home was nicely delivered and was easy to assemble! We are in awe with such great customer service!
