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March 2024 by Catherine Vonada
Wonderful experience opening new accounts with Trista at Greenfield WI location.
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January 2024 by Cassie Giamarusti
This bank is awful. I’ve had them for under a month and they’re already causing problems. Had my husbands paycheck depositing into the account and they rejected it. They didn’t send an email or call me to let me know they were doing this.
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September 2023 by Zach
I'm not very happy about Firefly CU merging with TruStone, but I have been very happy with this location. I admit my banking needs haven't been very complex since moving here from Minnesota, but the simples ones, like getting quarters and replacement cards, have been super easy.
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March 2023 by Kaisha Theobald
Nothing but inconvenience. They will put all kinds of crazy holds on your card so you can’t access your own money like if you do too many transactions in one day spending money that is yours and you need to access the ample funds in your account, it will decline your card because you used your own money in too many places in one day and you’ll end up sleeping in your car because your hotel can’t run your card and customer service isn’t open. Don’t walk, run from this bank!!!!! Oh if you need more than $3,000 in one transaction you’ll have to go through hours of approval bS to get an exception. Enjoy that folks!! Worst. Bank. Ever.
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February 2023 by Karas Rogers
one of the worst banks ever. this dinosaur of a bank is awful. Tru stone app is for people with special needs to be charged secretly and never know. tru stone needs to invest there money on a better app. what kinda bank has a app where you cant pay for anything online only in person. its literally 2023 why would anyone wanna bank with them. just stick to chime. and if you have to steer clear of them and search of a better bank with better paying and saving options. cause this bank is a waste of time.
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May 2022 by B I
Paula did our loan and she is awesome! I cant say enough about her and the incredible service! Thank you , Paula!!!
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May 2021 by justin robertus
Super friendly staff and always so helpful! Highly recommend for all your banking.
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May 2021 by Andrew Galoff
Never had a bad experience here it is such a great place and the people are so friendly and always willing to help
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June 2020 by Liz Canapa
Such a beautiful branch and convenient location! Tim and his staff are always incredibly friendly and helpful.
