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November 2023 by Adrian Jones
Took my sport car in to get evaluated (slid into curb sideways) and was told for $2500 they can fix my bent rear tire. I said ok great thank you let’s do it. Lady calls me back 1week later and says parts are swapped (most rear suspension) and I owe $2800 and it’s 50% fixed because of swapped parts but I need to find another garage cause rear wheel is not straight still and they have no recommendations.Not sure why a garage would take on a $3k job they are not capable of or unsure of and just hoping for the best. I would have taken it to any other shop with actual knowledge. DO NOT TRUST they will guide you to a huge repair bill and ZERO explanations.Called and spoke to mechanic and all he did was argue with me about why I should be happy with the swapped parts! As a customer having a 50% fixed car after $3k in parts I probably didn’t even need, this garage is mediocre at best and a joke.Offered to pay cash and try to lessen my damage money wise (card trans. Tax) and they did nothing to accommodate.I will never trust this business or the kids and backyard mechanic they have evaluating the jobs before hand. Stick to oil changes and tire air***Luis was amazing before he left the business. It is all downhill now.
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September 2023 by Enrique Balderas
They had my car for over a month. Then I had to return it because they didn't fix the issues I over paid $2300 for. Upon picking it up the 2nd time today they charged me an additional 145 for an issue they should of fixed the first time. As a business owner myself thats horrible service. I'd wouldn't recommend them or be returning. It's no wonder why their mechanics quit I told .
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August 2023 by Chris Mackenzie
I have been going to Welk's for a number of years, always very pleased with their straightforward, honest service. Welk's hasn't missed a step since changing ownership a few years back, nor since changing location. They recently were able to help save a family road trip, as two days before we were to leave my AC suddenly failed. A quick call to Luis, the owner, and he got my vehicle in and repaired in short order. These guys are terrific.
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August 2023 by zachary dickerson
Taking them to small claims court after a refusal to honor labor warranty. Replaced 4 brakes, bolt fell off a caliper, punctured my rim, and they refused to reimburse for all the damages. Took to another mechanic after was left stranded and they said all four sets of caliper bolts were not tight, confronted owner, insinuated that I was lying. So off to court we go for 5x the repair cost, as I have an expert witness, should be a breeze. You have been warned, they are not to be trusted.
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August 2023 by Paul Bemis
Quality work, reasonable price, and very easy to work with. The quote that was based on just an error code and a description over the phone was fairly accurate, and there was great communication from Welk's as they learned more once they got hands on.Service: Auto maintenance
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June 2023 by Darwing Cruz
This place does work on food trucks by appointment, Luis the guys do great work...
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May 2023 by Anna Paz
I am so relieved to have found Welk's Automotive Service! They are honest, reliable, and go the extra mile to explain things. Luis, Rick, John and all are wonderful, and I am grateful for them!Services: Tires
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May 2023 by Colton Mason
World Class! The only place in Milwaukee I trust to service my car. Luis is always very nice and fair. He even sends me a text when my car is up for an oil change. Highly recommend Welk’s.Services: General repairs & maintenance
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May 2023 by Anna Orovich
I am so relieved to have found Welk's Automotive Service! They are honest, reliable, and go the extra mile to explain things. Luis, Rick, John and all are wonderful, and I am grateful for them!Services: Tires
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April 2023 by Brianna Pickering
Very friendly staff and super helpful. Walked me through each piece that needed to be replaced and why. Explained the lifetime warranty on one of the parts and the 3 year warranty on the other parts. Very thorough job and I felt very informed. Highly recommend.Services: Auto engine diagnostic
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April 2023 by Maysoun Iqal
Luis and his team were great. They were very communicative and explained everything really well. And the price of repairs seemed fair. I would definitely go back.Services: Exhaust
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March 2023 by Neilani Hoefs
Well I was supposed to get AC replaced but since I have an old car and have not used AC in 2 years luis suggested I just replace pulley as a bypass.Very happy with his and this teams work will be backService: Auto A/C replacement
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February 2023 by Heather Coss
I appreciate the Saturday morning hours. I went in for an oil change and tire rotation. I was in/out in under an hour. Service was fast and friendly.Services: Tires
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February 2023 by Tim Liegler
I have a 2012 GMC with 262,000 miles I can just not get rid of. The lifter’s collapsed and the entire top of the engine needed to be repaired. Luis and his crew (John specifically) we’re outstanding! They were up front about the repair needed, nothing was hidden. There was a small parts snafu in the beginning that Luis was very transparent about and rectified it immediately. He he pricing I get was fair for the amount of work being done. Luis offered a loaner to me that was clean and ran well, free of charge. Over all I would highly recommend Welks for vehicle maintenance. I will be back with my family’s cars as well!Services: Auto engine diagnostic
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February 2023 by Jaellah Jones
Took me same day for a flat tire and finished within an hour. Great experience and friendly staff.