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September 2023 by Joseph Smith
I find it extremely frustrating when I go to the Verizon Store I have to park down by the empty building on the north side. I wish the manager would park his company vehicle near his store instead of where customers should be parking.
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September 2023 by Jmike 18
Kyle from the Hales Corners location showed amazing customer service. Both on the phone and in person. Highly recommended.
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July 2023 by Dennis W.
So, I bought a battery at your Hales Corners, WI store for my Can Am Spyder. Installed it, and DEAD out of the box. I put a charger on it and my charger lights tell me defective battery. Not happy as it is a one-hour round trip. Take it to the store, explain the situation, your "amazing" LOL clerk puts it in a battery analyzer and tells me it needs to be charged (a brand new battery needs charging?) which I already tried it, or I somehow destroyed the battery. BTW, I am an electrical engineer AND an active member of SAE. He tells me he has to charge it over night to see what is wrong with it. Oh yea, remember the one-hour round trip part?? I went home and bought a Yuasa from Amazon, which I should have done in the first place, and for less money. You can keep your damn battery, I wouldn't trust it now anyway.So much for the "premium" battery with a two year full warranty!
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June 2023 by Kyle Larsen
Tim was super helpful, friendly and efficient. I called with a question. He was able to answer it and explain something in a way I could understand. I feel like good customer service isnt as common as it use to be. Sp thank you and bravo!!
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May 2023 by Deborah Burgess
Fantastic Experience! The owner spent over 1/2 hour trying to determine why my new pepper grinder that was powered by rechargeable batteries would not work. He was so determined and helpful. He showed me that there were two peppercorns stuck inside of the base. He tried to get them out but we could not open the grinder to get inside. After I got home I used a rubber mallet and pounded the top. It opened up the small screw, released the spring, and the two peppercorns fell out! Thank to him I also became persistant and the mill works perfectly. Would definitely recommed this store!
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April 2023 by Ellen Lensing Kitzman
3/22/23Clinton and Matt were GREAT. They identified the problem, found the fuse and stayed with it until it was replaced. Huge for me as I'm on oxygen and needed the car charger to work to keep the oxygen flowing. I can only imagine how long this would have taken at a car dealership, and how much it would have cost.Above all that they were very kind. Why would anyone go anyplace else?They both deserve a raise!!!!Thank you againEllen
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February 2023 by Susie B
Fantastic experience. Clinton was extremely helpful and kind. He changed out my battery(not an easy job considering the battery is located under passenger seat.) He even provided assurance that my cars memory would be saved. I am extremely grateful. The price of my battery was also lower at Batteries Plus. Thanks again Clinton.
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February 2023 by Danielle Kleven
The staff here is incredible and so kind. They were honest and replaced my car battery for me. They went above and beyond.
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January 2023 by Jaap van Joolen
Bought a new battery for my X5 and the team under leadership of franchise owner Matt has been more than helpful. Matt even took the time to swing by my house to reset the car computer as the different battery type I bought required some resets. I recommend anyone needing a new battery to pay this store a visit.
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January 2023 by Jenn Stahr
Very kinda and super knowledgeable staff. Were able to replace my cars battery in less than ten minutes! Very pleased and definitely will be back!
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January 2023 by Dawn Adams
It was quite busy on the day I went in to the Batteries Plus location in Hales Corners, WI, to order a new battery for my laptop, but the customer service person,Tim, was extremely friendly, attentive, helpful, and patient with every customer who walked in. He seemed quite knowledgeable too!
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January 2023 by Celia Fitzpatrick
Had to get a new car battery. My car battery is in a difficult spot and they got it done quickly for us. The owner is also very friendly. Highly recommend!
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January 2022 by Eileen Nick
5/5 stars for this batteries plus! My car died at a gas station right down the road, and the worker came to the gas station, gave me a jump. I then went to the store and bought a new battery and he installed it within 10 minutes I was back on the road. Very helpful staff would definitely come back.
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January 2022 by Aaron Krysiak
I have a vehicle with a really tricky battery location. So tricky that O’riley auto parts wouldn’t install it, but the worker at batteries plus had experience with my specific vehicle. They were able to get me in and out in 15 min.
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July 2021 by Jolson 127
Clinton was a wonderful help! He didn't have the part I needed, but took the time to see which neighboring stores did. I appreciate great customer service like this - he deserves a raise!