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September 2023 by Jada K
The employees were friendlyish however, the execution of both my gel manicure and pedicure did not go as expected. In my opinion, it is sloppy as parts of my nails do not have polish and there is globs of polish on others, and the color is way off. I selected color number 206 from the gel samples, and I don't believe I received that color. The total was $87, including a $10 tip. Will not be returning, unfortunately.
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June 2023 by Robert Thomson
I Love this place. Paul is always friendly and does a good job. Love the GCs I always get
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December 2022 by Krissy Gee
I was in before Christmas because my 'regular' salon could not get me it. This place is dirty, rude and lacks customer service. They speak to you in 1,2 and 3 word commands. What the.... I am not an animal. It was painful and they drill your nailbed too hard! Plz do not waste your time or money. Then they look at you like where's my tip? I have class so I did tip but totally wish I would have stood up for myself. Let me save you the horrible experience.Services: Nail cut & filing
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December 2022 by Mia Russo
Paul was insanely nice! He did a wonderful job! I’m definitely coming back!Service: Acrylic nails
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June 2022 by Victoria Koenig
Not typically one to leave a bad review when having had a bad experience, and would rather give the person/business benefit of the doubt. Yesterday (Saturday) I got a no chip manicure at my salon I usually go to. Today Sunday, I ended up chipping one of my nails. The salon I usually go to is closed on Sundays and I head out for vacation tomorrow. I was out shopping and happened to be near “First Lady nail” and thought I’d stop in to see if they could fix my one nail, and I was going to pay for it obviously. I walk in and there were two nail techs both with customers and every single person just stares at me like a deer in headlights, and the man asked what I needed and I explained I chipped a nail and had them done yesterday but my salon is closed on Sundays and was hoping someone could fix my one nail- even if it was not the same color but similar. He just stared at me, and the client he was working on starts obnoxiously laughing at me looking at me like I was d**** I was raised to be kind to others and I was raised with the mindset “you don’t know unless you ask”… a simple “yes or no” would have sufficed. I respect boundaries, and a simple “no sorry” would have been fine. The man asks to see my nail and grabs my hand aggressively and looks at me and goes “your nail is fine” and then says “I don’t know if I even have the color” and scoffs and his client continues to laugh at me. Again a simple yes or no would have been fine. To this business and the rude customers staring at me and laughing, so much hurt is going on in our world right now. We need to be better. Judge less and be kind, you literally have no idea what anyone is going through. Love and light to all these people and I hope they can figure out kindness. Ended up just filing my one chipped nail super short, not the end of the world.
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May 2022 by Joal Derse
Wonderful staff and great pricing. I won't go anywhere else!Service: Gel manicure
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August 2021 by Stacy Miceli
They were incredibly polite and I was hesitant to get something complicated. However, they really made sure to use the reference photos, get the nail art precise, and made sure we were happy with the work. We will definitely be going back!Services: Acrylic nails
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August 2021 by Robert Kaufman
They left my nails way too long and They didn't make the nail smooth on the ends. My wife had to use a file and completely Go over them. I told them they need to use the drumel tool on my nails And they never did. This is too bad I came up to Wisconsin last year and they did a beautiful job.
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June 2021 by Kimberly J.
I've been coming here off an on for about 9 years. This was by far the worst services I have had done. I left with color all over my sidewalls on my nails and toes. Unevenly filed nails, jagged edges, and when I pointed this out. The tech seemed extremely annoyed and proceeded to file over the freshly cured gel nails. Destroying g the cured edges. This makes your gel peel and chip faster. She also decided to use the spock death grip while painting my nails. Was pretty aggressive with everything except the 30 second massage. Where all her strength seemed to vanish. My toes were sort of fixed ... they were still very sloppy. Again she seemed very annoyed. I took some pics. Not a fan. Messy and rushed.
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March 2021 by Lynn Michalski
My daughter and I went to get our nails done. She wanted acrylic nails, provided a picture to show them the design she wanted, and it turned out well. My pedicure went well, also. Some reviewers commented that the foot scrub was not enough, my lady did a great job. The prices are great.
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March 2021 by Eden Wallner
Dead skin in pedicure bowl floating around... very very dirty building.. wasn't impressed. Expensive.. won't be back
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March 2021 by Gabe Watt
Fist Lady Jill Biden would love coming here...
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February 2021 by Shelley Markowiak
I've been going to First Lady Nails for many years. They always do a great job!
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September 2020 by Jeffery Carter
Very friendly and I loved the treatment I received .you will love this place.
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August 2020 by Heather Boedrcket
Got a pedicure I would have to say it was one of the worst pedicure I have had they only use a pumice stone to remove calluses So with that said my callouses were not removed And the Polish job is horrible it's lumby not smooth you can see every brush stroke