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November 2022 by Shelby Daniels
I received beyond excellent customer service. I was even late for my pick up and I was met with nothing but kindness and understanding. I would highly recommend this U-Haul dealer.
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November 2022 by Annette Lawrence
The gentleman at our U Haul was very easy to work with. I highly reccomend John.
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October 2022 by CHRISTINA KRENZKE
Greatest U-Haul dealer I have dealt with in the area. They are super friendly and accommodating!! Thank you for helping make our move easier! I love the fact they offer moving materials at a reasonable price. A++++ Thanks again!. We also rent a storage as well and they are great!
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October 2022 by Rachael Verbist
When I was in need of moving and storage of my personal items, the employees and company itself have gone out of there way to assist me and give the best service possible,.Between helping me secure a unit to when we as a family had to switch out our storage unit, they used their own personal vehicle and their time and helped us switch everything out, I couldn't be happier than I am, and I am beyond appreciative, I definitely recommend this company as they truly do care. Thank you for making life a little easier
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October 2022 by Elizabeth Cochrane
John was super helpful and was easy to work with. Thank you for all your help! I will send my friends your way when they need a U-Haul service in Rhinelander
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September 2022 by Richard Brauer
Terrible experience. We had a confirmation that the lady at u-haul told us meant nothing to her and that even though the confirmation quoted us $39.95 she billed us $120.00 and stated she couldn't change it. In addition we were there over an hour while her daughter's young kid yelled and screamed in the waiting room as well as eating breakfast.
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July 2022 by Michael Hanlon
Walked in and the manager behind the desk was on the phone, held up a finger for me to wait, and proceeded to talk on the phone for 30min about the importance of customer care. He didn’t once say a word to me as I stood there waiting. The place was filthy and there was trash everywhere. Penske was much better and their customer service was great!
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April 2022 by Michael H.
Walked in and the manager behind the desk was on the phone, held up a finger for me to wait, and proceeded to talk on the phone for 30min about the importance of customer care. He didn't once say a word to me as I stood there waiting. The place was filthy and there was trash everywhere. After waiting a half hour with no further acknowledgment, I walked out. Penske was much better and their customer service was great!
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October 2021 by Michael Murphy III
Awesome. Awesome. Awesome.
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September 2021 by Sharon Pluta
The nicest family owned U-Haul dealer I ever saw
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September 2021 by Rob Van Norman
They were very helpful and understanding
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July 2021 by William Spicer
Wonderful people. Very helpful & kind. A true quality experience every time I work with them. This is my "go to" for everything from boxes and supplies to trucks, trailers and storage.
