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December 2023 by Ģeoff Gramins
I had a horrible experience at this hotel. I was harassed by the maintenance man/ breakfast person. I saw ants at breakfast table. Foul language and the smell of Marijuana by room 109. Don't waste your money.Rooms: Filthy
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December 2023 by Laura Messner Washer
I am disabled. I picked up my service dog during my stay and had been initially in room 107 which is located close to the disability parking and flat entry/exit. Once I obtained my service dog the owner/operator, Salim Mohammed, forced me to move rooms, to room 125, as it is a "pet room" because they didn't want to have to clean room 107 differently after having a dog in there. Room 125 is located on the far end of the hotel, away from the disabled parking and with 3 platform type steps in/out of the hotel. Furthermore, I was charged a "pet fee" upon checkout which is in direct violation of ADA!
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November 2023 by Miranda Greenleaf
It's a fair place to stay for a short time. The location is decent as you are not far from places to eat or even the local Kwik Trip.The service was horrible even with what appears to be staffing issues. There is hardly ever anyone at the desk even with the buzzer they have. Upon first arrival, all employees were outside smoking and any other time we went through the main entrance or even when we went to get ice. Always coming in from smoking. Maybe that's the issue of poor service? Here is the best part, they allowed a very large group of adults to play cards and drink at midnight in the main lobby all the while being loud and rambunctious. The employees were unreachable by phone or even coming down to speak with someone to complain. This place seems to not care about their guests. Best hope you aren't coming to town for an event or during an event because you won't get decent sleep or service here.Rooms: The rooms are clean but the beds are hard and the pillows are short and not standard size. The two bedroom also includes a fridge and microwave. Disappointed about their suite room compared to other hotels. It's basically one room on a slanted angle that's slighty widen with a couch that folds into a bed (twin size basically), a fridge, and microwave. Most suites have more space if not an additional room.
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October 2023 by Ed Wallace
To all staff and owner.Thank you for your hospitality I’ve never met such good people in my many travels across the USA special thanks to Mike for finding my keys, Dan for keeping an eye on things Jen for all the great breakfast and late night check in and Magic carpet for not kicking my dog lol.Sincerely,Ed WallaceP.S.Thanks for the owners room I loved the view ,almost like home.
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October 2023 by Brian Sanger
Decent hotel. Run down but seems to be clean. Our room's shower was horrible with pressure though.
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October 2023 by Annette TILCH
I read some of the other reviews that were complaining, but it was so close to family I booked anyway. I had a great experience. I had a first-floor room, convenient. The room was clean, spacious, and the bed was comfortable. It had all the amenities I wanted. Staff was friendly and helpful. There was a guy smoking on the front patio, but he was a nice, polite employee. Breakfast was good. Coffee was great! I will happily stay there again.
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September 2023 by Todd Grubb
Everyone was really helpful and outgoing, the breakfast was great, I enjoyed my stay!!
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September 2023 by Kira Tanck
Great staff Great rooms staff had great personalities ? ?Rooms: Very clean
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September 2023 by Rebecca Hable
Upon checking in told them my credit card had already been charged the pending payment. He stilled charged me again. When I got to room clothes from previous guest still in closet. Food in freezer. Upon checking out was not even asked if I enjoyed my stay. Would not recommend.
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September 2023 by Natalie Swanson
Upon arrival, the parking lot and lobby were overrun with a large group that literally took over any open spaces for two days. They even were allowed to bring their grills. We had reserved a Junior Suite, but instead were put in a room with a hot tub, probably from the 90’s. When we complained, we were told we’d been “ungraded” to the Hot Tub Suite. Not that we intended to use the hot tub, but the hairball stuck to the filter confirmed our decision to take a hard pass. Staff failed to wake up to make coffee or set up anything called breakfast, but some woman finally showed up, disheveled and confused. I guess she lives at the hotel. The carpet was filthy, the microwave didn’t work (it was unplugged) and everything was damp. Did we get charged a healthy fee to stay at this paradise hotel? Yes, we did…they charged our credit card when we booked the room, and again after we got home…for two different rooms. Don’t stay here. Seriously.
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August 2023 by Wayne
The place is getting run down. Carpet cut up. Frame on the wall with no picture. The toilet was clogged and they gave me a plunger to do it myself.
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August 2023 by Meriha Houle
Ya'll are rock stars in my eye's.. when I started working 3rd shift local u gave me a place to sleep 1st thing in the morning. U move a recliner in my room tonite cause I'm obsessed with this chair lmao. I'll never ever stay anywhere but Here xxoo
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August 2023 by Rdahl U-Haul
Room was very clean, beds are comfortable and the staff was great! would recommend staying here if you are in the area.
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August 2023 by Sierra Forseth
Everything felt wet. Overly humid in all of first floor. The pool was very gross with the humidity level and then the pool felt gross on the bottom. Room sheets felt wet and hallways overly hot as they had dehumidifiers running every couple feet.Rooms: Everything felt wet from the humidity
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August 2023 by Gina Anne
Although the Hotel and staff are great.. the sketchy looking Miami vice wannabe man that sits in the outdoor guest patio areas chain smoking cigarettes all day everyday does not make the Hotel look very appealing. Im not sure if he’s an employee or lives there? But he makes you feel very uncomfortable every time you walk in or out of the Hotel. Other than that the Breakfast is good and rooms are clean.
