Auto Parts in Hartford, WI

“Worked with Dave and Mandy and the service was completely professional and the work done was superior. And the turnaround time excellent. Can't find such awesome service and work like this very often.”

“From our company account to my personal one, Ashley has always been amazing to deal with. On more than a couple of occasions going above and beyond expectations. I suggest you ask for her personally when looking for a expert to handle your business.”

“Just bought a trailer here, Tricia was awesome. They will work with you on price and knowledgeable of the products they carry. Jim loaded me up and I was on my way. I would highly recommend.”

“Came in clutch when I had swollen OEM lug bolts on all four tires, had enough Dorman replacements in stock to swap them all. The Dorman replacements for OEM don’t swell. Needed them so my weekend off-roading wouldn’t be a “hope I don’t need that” kinda weekend. ?”

“Needed to replace the A/C low pressure hose "cap cover"> Cheap plastic piece > hard to find > impossible to inventory. Todd said "give me a minute, it would be way in the back if we have it", NO Snarky look, NO eyeball rolling, NO muttering to other employees.Returned 5 minutes later with two pieces in hand. "Let's go make sure one fits" as we walked to my car. Todd made sure it fit and charged me $3.54. GREAT EXPERIECE! I'll be back for all my auto needs.”

“I actually came here to drop off a return package for Amazon. In the past I have also drained my oil here. Overall it's a good place and they usually have what you need.”

“We purchased a 2023 Bronco Sport through here. The purchase was smooth, except for one major discrepancy noticed once home. An additional warranty (that was not authorized) that cost almost $4000 more.A major reason we went here for our needs was because of the 20 year, 200,000 mile warranty included with new vehicle purchases. The vehicle also included 2 other warranties. Everything was great, but once home, we noticed that another warranty was included. This warranty cost $3,850.00, and was worse than the included 20 year warranty. We immediately contacted the dealership, and the man told us that he would see what he could do. Once he knew anything he would call us back. He never did.Then I emailed him and the sales man. The sales man replied, but the other man (the loan procurer) never replied. Eventually I was told to request a cancelation form, and then they would send us the form. I would have to mail it in and wait about a month for a prorated amount that would get taken off the end of the loan.Well, this was still unacceptable to me so I emailed the general manager of the store. Within 12 hours we were contacted and asked when we would be able to come back to redo the signing of the documents. We went back in and signed the new loan papers, which reduced our monthly payment by almost $80.Although I know that once something is signed it is legally binding, the way the purchase was implemented added much confusion. We are very grateful that the problem was eventually resolved.A tablet was used, requiring my spouse to only check a box where a signature is typically required. The tablet kept needing to be rebooted, adding more confusion to the process. The unwanted additional warranty could have been a mishap on both parties' ends. The only thing that makes this assumption questionable is the loan officer's inability to contact me about the problem with said warranty. Had I not contacted the general manager, I would probably still be stressing out about the extra charge.Ewald's Ford would have received 5 stars had the warranty problem been resolved right away. Since it took a week, and emailing multiple people, I decided to give the company 4 stars. One individual there lost them a 5 star rating.”

“What an absolute amazing experience from start to finish! I initially called to help out one of my son's friends who was having some tire issues and his job is to drive and he lives in Hartford. I spoke with Mitch who was absolutely amazing and made room for us to get the car in today. My son recently passed away and I really wanted to help his best friend get his vehicle fixed. Not only did they get us in, they did it super quick and Eugen who fixed the tires was such a pleasure. I think he's like a tire ninja, super fast and efficient! What an amazing employees to have on your team! Ed also at the desk was so nice and helpful. It is nice to have a wonderful department with such wonderful people in it. Keep up the great job Walmart! My son starts driving soon and every single tire I need replaced and my entire family's tires, I will drive from Wauwatosa to Hartford to have all our tires replaced from now on! Thank you all for being such amazing people!”

“I purchased a used Mach E from them, and I have had several opportunities to have the car serviced for TSBs and updates and every time I go there both CJ, the customer service representative, and Frank, the service manager, have gone well beyond my expectations. I have had a chance to speak to the tech working on my car, I have had personal attention from the service manager and CJ is always pleasant and helpful. Yes, the shop is busy, and I imagine they, like everyone else, don't have the staff they might like, but I have had excellent treatment from everyone there. I would highly recommend their service department to anyone!”